Position : Plant Coordinator

Reports To : Supervisor, Customer Care

Location : Indianapolis, Indiana - HYBRID

SCOPE OF ROLE :

The Plant Service Coordinator role is responsible for working with Customer Service, Plant Supply Chain and Plant Operations to support demand management, order management and planning activities for designated products / plant facilities.

MAJOR RESPONSIBILITIES :

Manage delivery information activity for designated plants / products

Support to planners on original delivery requests from Customer Service

Product delivery information escalation for Customer Service personnel

Analysis of delivery request data order files

Assist with PK / RK analysis and improvements

Evaluate causes for detractors to delivery performance metrics

Identify continuous opportunities for improvement; participate in improvement initiatives

Work with Commercial Team & Supply Chain to support demand management process for plants / products assigned

Track demand for top customers (open orders, blanket orders, open quotes)

Analyze sales history for top customers (monitor future demand)

Track all open order activity / open quotations for key customers

Coordinate order management activity as needed across all business functions (Customer Service, Supply Chain, Distribution, Finance, Sales, and Marketing) Order management contact working with all functions on :

Demand filter

Hold orders

Blanket order management

All other order management requirement

Support monthly order pull in process to help business achieve sales commitments

Provide Customer Service management feedback on CSR order entry / processing errors to address through training and development

Manage open order report for products assigned; past due sales orders, order fulfillment opportunities and identify and fix issues

Customer Service SME (subject matter expert) participating in plant improvement initiatives and continuous improvement, including 80 / 20

QUALIFICATIONS : REQUIRED

REQUIRED

High School diploma required

Five years of professional Customer Care experience required

Demonstrated proficiency in keyboarding skills, Ability to type approximately 45 words per minute

Team oriented with the ability to influence & organize others

Consistently demonstrated patience and approachability with other team members

Leads by example in demonstrating Regal Rexnord core values

Superior and Consistent communication / interpersonal & organizational skills

Superior and Consistent ability to manage daily workload

Demonstrates ability to work & motivate in a highly dynamic team and fast-paced environment with continuous challenges

PREFERRED

College degree or equivalent work experience preferred

Exp erience with business tools such as SharePoint, MS Teams, Windows Operating Systems

Advanced Excel Skills required ; v - lookup , pivot tables & reporting tools preferred

Experience with Oracle & / or SAP (or other ERP systems)

CRM platforms such as Salesforce or Microsoft Dynamics Experienced

Experience navigating and utilizing corporate websites & eCommerce platforms

Demonstrated mechanical or technical aptitude & ability to read drawings desired & troubleshooting technical issues

Demonstrates a high level of product knowledge to address more complex customer inquiries

Understands component make up of products and more depth knowledge of features and product functionality

Can process product substitution / interchange independently and demonstrates a high level of proficiency in catalog and eCommerce tools navigation

Consistently demonstrates situational adaptability and resourcefulness leadership

Expected Salary : $ 45,000 - $ 62,000 Benefits

Please note that compensation is based on a variety of factors when extending offer, including but not limited to, the role, responsibilities, candidate experience, education, qualifications, and business considerations.

LI-AB1 #LI-HYBRID

Benefits

Medical, Dental, Vision and Prescription Drug Coverage

Spending accounts (HSA, Health Care FSA and Dependent Care FSA)

Paid Time Off and Holidays

401k Retirement Plan with Matching Employer Contributions

Life and Accidental Death & Dismemberment (AD&D) Insurance

Paid Leaves

Tuition Assistance

About Regal Rexnord

Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who h elp create a better tomorrow by providing sustainable solutions that power, t ransmit and control motion.

The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications.

The Company's automation offering, c omprise d of controllers, drives, precision motors, and actuators, controls motion in applications ranging from factory automation to precision tools used in surgical applications.

The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments : Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control.

Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Equal Employment Opportunity Statement

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex / gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law.

Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills.

If you'd like to view a copy of the company's affirmative action plan or policy statement, please email Recruiting@RegalRexnord.

com . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com .

Equal Employment Opportunity Posters

Notification to Agencies : Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies.

In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.

Last updated : 2024-07-01