Are you an experienced professional in California local government absence and disability management? Are you a self-starter who excels at working interactively with clients to provide excellent services to the organization’s managers and employees?  Are you excited to work remotely within a dynamic and flexible public service organization? Are you looking for an intermittent, project-based side-gig?Regional Government Services (RGS) is looking for skilled disability and leave management generalists to deliver integrated absence and disability management in strategic partnership with clients to serve their needs.This includes leaves of absence, workplace accommodation, and disability management.

This recruitment is to fill immediate openings and to develop an eligibility list for future openings.

While RGS is a public agency, our unique mission and service model require innovation and flexibility from our service teams to acquire, deploy and benefitour clients. These critical roles on our Disability and Leave Management (DLM) Teamwill work to deliver leave management services to RGS clients. 

Actual weekly hours are variable depending on available contracts and your personal schedule and availability. Hours are flexible and employees can accept or refuse projects as needed to best manage their own schedule.

Any member of the DLMteam who desiresadditional work may be considered for additional HR services teams, depending on both skillsets and project availability.

THE IDEAL CANDIDATE WILL:

• Enjoy helping disabled employees with their benefits and leaves.

• Thrive in an environment with competing priorities.

• Have the demonstrated ability to exercise appropriate initiative and be able to work well both independently and collaboratively to solve problems with both RGS team members and all levels of the client organization.

• Have a deep knowledge of local government employment law, integrated absence and disability management, and the ability to adapt best practices to dynamic and fluid employment structures.

• Have a thorough understanding of human resources, and regulations at federal, state, and local levels, especially with California-specific regulations.

• Have extensive experience in absence management programs, including leaves, accommodations, alternate job placements and return to work processes, and vendor relationships related to these programs.

• Communicate in an approachable and responsive manner.

• Learn new processes quickly.Review and analyze policies and procedures and implement effective proceduresas necessary.

• Understand the importance of transparency and promote policies, practices, and procedures that enhance trust while maintaining confidentiality and employer obligations.

• Be able to analyze and develop innovative and effective solutions to administrative and operational challenges.

• Have a strong customer service focus.

• Be able to quickly analyze case requirements and reach out for more expertise when needed.

• Be an excellent communicator with both written and oral communication skills and demonstrate theability to understand and speak to others' concerns while demonstrating empathy and sincere respect for other points of view.

• Have excellent time management skills while working on multiple cases in an at-home work environment.

• Demonstrate an ability to handle difficult conversations with both disabled workers and their employers.

• Possess a high level of proficiency with various technologies and applications used in HR-specific services, spreadsheets (e.g., Excel), word processing (e.g., Microsoft Word), and records management. 

• Have experience with remote meeting software (e.g., Zoom).

COMPETENCIES-RGS AdvisorsAdaptability and Flexibility: Responds effectively to multiple demands, ambiguity, shifting of priorities, emerging situations, and rapid change.Attention to Detail: Performs work thoroughly and is conscientious about attending to detail.Customer Service: Implements activities designed to enhance the level of customer satisfaction.Decision Making: Takes action that is consistent with available facts, constraints, and probable consequences.Interpersonal Skills: Shows understanding, courtesy, tact, empathy, and concern; develops and maintains relationships; relates well to people from varied backgrounds and situations and is sensitive to individual differences.Oral Communication: Expresses information to individuals or groups effectively; considers the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Writing: Writes in a clear, concise, organized, and convincing manner for the intended audience.

DISABILITY AND LEAVE MANAGEMENT TEAM COMPETENCIES

Accountability: Accepts responsibility for themselves and their team.

Analytical Thinking:Identifies and defines problems, extracts key information from data, and develops workable solutions for the problems identified.

Change Management: Helps employees quickly and effectively understand and adjust to new roles, challenges, and changes in the work environment and in their jobs.

Conflict Management: Intervenes in conflict situations, successfully alleviating or eliminating discord.

Inclusiveness: Creates a workplace in which people of all backgrounds and cultures feel included, welcome, and valued.

Influence: Exerts a positive effect on other's views, attitudes, decisions, perceptions, and/or beliefs.

Risk Management: Takes action to evaluate and minimize risks to RGS, clients, and employees.

• Absence and disability management work experience with California public agencies. 

• A bachelor’s degree from an accredited college or university with major coursework in human resources, or public administration, or a closely related field.

• Experience in defending claims before various governing agencies.

• Certification in Human Resources.

• Certification in Professional Disability Management.