Job Description
Regions Hospital is seeking an individual with administrative experience and strong verbal and written communication skills to assist our Guest Experience department.
This position coordinates the daily operations and activities of the Hospital and Guest Experience Departments and provides administrative support to departmental leadership. Coordinates programs, projects and processes such as service recovery, schedules senior leader rounding and greeter desk coverage, maintains intranet sites, coordinates the Thank You program, and tracks key information. Provides analysis of reporting results and may interpret and provide recommendations for possible improvements. This requires the ability to multitask and identify priorities which may change frequently throughout the day. Acts as a key liaison with multiple departments and administrative staff. The position is accountable to support the entire Hospital and Guest Experience teams which includes Transport, Guest Services, Switchboard, Volunteer Services, and Gift Shop. Communicates and interacts with HealthPartners and hospital personnel. Independently applies analytical and problem-solving skills to resolve administrative issues. Performs other duties as assigned.
Work Schedule:
Monday through Friday, 8:00 am to 4:30pm
Required Qualifications:

• HS Diploma or equivalent required.
• Five years of administrative experience.

Preferred Qualifications:

• Associate's degree or Bachelor's degree in business or related field strongly preferred.
• Hospital/healthcare experience preferred.

Benefits:
Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.
About Us
At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.