Jumpstart your career at Rehab Medical, one of the nation’s leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana our company’s mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in.
We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana’s top places to work. Recently, we’ve experienced exponential growth so we’re looking to expand our dynamic Insurance Team to support this growth and help us to improve the lives of more than 200,000 mobility users.
If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical!
Why You Should Apply

• Guided Orientation Process at our Headquarters
• Mentorship Onboarding Program
• Employee Recognition Program
• Leadership Development Program
• Continuing Education Opportunities
• Network of Support (health and well-being)

SummaryThe Sales Liaison position is an intermediate level position within our company and serves as a liaison focused on communication between Sales and Operations. This role serves as a support for the Sales Team to provide answers and direction as it relates to insurance policies, required documentation and the next steps in the paperwork process. The sales liaison must have a strong customer service mindset and be eager to resolve problems for the sales team.
Essential Functions

• Builds and maintains relationship with sales and operations staff members
• Handles inbound calls, emails and pro-actively follow up within 24 hours
• Review policy requirements and apply them
• Review the current processes within Insurance Review and make recommendations
• Communicates all internal/external policy updates to Sales Leadership and Reps
• Works assigned queues to meet departmental metrics
• Any additional assigned projects/responsibilities

Job Knowledge, Skills, Abilities, RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in Microsoft Office
• Ability to learn new software applications quickly
• Knowledge and experience working with Medicare, Medicaid, and Private Insurance
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented and organized
• Ability to meet multiple competing deadlines

Education And Experience

• Bachelor's degree preferred
• Two (2) years of DME experience preferred
• Two (2) years of Medical Documentation Review preferred

Compensation details: 19 Hourly Wage
PI11955f18f9c1-25448-34676907