16 CUSTOMER SUPPORT REPRESENTATIVE Jobs in Beaumont, CA
REI Palm Springs is Hiring a CUSTOMER SUPPORT REPRESENTATIVE Near Beaumont, CA
We are looking for a self-starter Customer Support Representative to assist with our firm's strategic and productive marketing and sales campaigns. Our next Customer Support Representative will be responsible for adequately executing our marketing and sales directives and being the brand's face and voice. In addition, we expect our new and energetic Customer Support Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.
Our Customer Support Representative Will Be Responsible To:
- Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
- Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
- Communicate the features and benefits of specific products/services based on individualized needs
- Overturn objections as necessary throughout the sales process and answer questions as they arise
- Respond in a prompt, effective, and professional manner to all account inquiries
- Attend regular product training sessions with other Customer Support team-mates and upper-level management
- A High School Diploma or equivalent is required
- 1-2 years of experience in a customer service or sales role is highly recommended
- Excellent communication skills, both verbal and nonverbal
- A tenacity and desire for growth and knowledge
- A driven mindset with impeccable time management skills and a superior work ethic
- Positive and professional demeanor while working with other representatives and customers
Job Summary
Full Time
$40k-51k (estimate)
06/21/2024
07/10/2024
The following is the career advancement route for CUSTOMER SUPPORT REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a CUSTOMER SUPPORT REPRESENTATIVE, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SUPPORT REPRESENTATIVE. You can explore the career advancement for a CUSTOMER SUPPORT REPRESENTATIVE below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
