21 Customer support representative Jobs in Portsmouth, VA
REI Virginia Beach is Hiring a Customer support representative Near Portsmouth, VA
Royal Executives is a growing, privately owned sales and marketing company in the Virginia Beach area, servicing over 5,000 customers nationwide.
Training will be provided and compensation will be commensurate. If you are a team player and sports enthusiast this is the place for you - we thrive off of competition and the growth of our team members.
Ultimately, we are looking for a friendly and driven Customer Sales Support Representative who likes to venture out of their comfort zone and talk with our clients about our many products and services.
Responsibilities of the Customer Sales Support Representative : Attracts potential customers by answering product and service questions while closing sales directly with clients' leads Handling customer order-related questions, inquiries, and complaints Recommends products that will meet customers’ needs while making an effort to upsell products and services Prepares product or service reports by collecting and analyzing customer information Contributes to team effort by accomplishing related results as needed Maintaining current knowledge of products offered Perform all other related duties as assigned by upper management if needed Requirements of the Customer Sales Support Representative : Positive attitude and excellent communication skills Knowledge of principles and processes for providing excellent customer service Product knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking High school diploma or equivalent Support company values and standards of integrity Excellent verbal and interpersonal skills with a high degree of professionalism Must be able to function as part of a team as well as independently Powered by JazzHR
Last updated : 2024-06-21
Job Summary
Full Time
$36k-46k (estimate)
06/22/2024
09/21/2024
The job skills required for Customer support representative include Customer Service, Problem Solving, Products and Services, Communication Skills, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
Similar Jobs
Popular Articles
