We are seeking a dedicated Traffic Control Operator to join our team and contribute to the seamless operation of our parking facility. As a key member of our team, you will play a vital role in exceeding our customer/client expectations by ensuring efficient traffic management and maintaining exceptional service standards.

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner
• Act as traffic controller to direct incoming guests to available parking spaces
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
• Perform daily patrols
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates.

Skills, Knowledge and Expertise

• At least 18 years of age
• Previous customer service experience, preferred
• Excellent customer service and communication skills
• Ability to verbally communicate with guests

Benefits