15 Client service representative Jobs in Fenton, MO
Reinsurance Associate Inc. is Hiring a Client service representative Near Fenton, MO
Company Description : Come join our team and be a part of an industry leader, two-time St. Louis Top Workplace winner. We believe in providing support to our community and offer paid opportunities to volunteer for community service events which honored us as the 2023 Auto Success Champions of Charity.
Wise F&I delivers industry-leading administration services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection.
We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers.
As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers.
Job Description : Are you ready for an exciting opportunity within Wise F&I's Client Services team, supporting the Client Relations, Sales team and our partners?
In this role you will be responsible for administrative functions such as establishing new partners in the appropriate systems, ensuring complete and accurate information along with processing inbound client supply requests for sales and marketing items, and other support functions for the Client Services team.
This is a great role to join the team and learn about our key business requirements, processes and partners to launch your career with Wise F&I.
The ideal candidate will bring strong customer service experience, a willingness to learn and grow with a positive attitude, supply / inventory experience and / or automotive experience.
The successful candidate will enjoy splitting their daily work between processing new partner set-ups in the systems ensuring accurate and complete information, along with processing outbound supply fulfillment orders, and other support functions as needed for the Client Services team.
Job Responsibilities / Tasks include :
- Accurately establish all dealer and agent system setup and configuration
- Send internal & external notifications for new set-ups and account changes
- Properly document all interaction in the applicable systems
- Timely and accurate process Supply / Order Fulfillment to Client Agents / Dealers utilizing online tools and shipping resources
- Basic Form / Brochure Inventory Supply Management, including keeping accurate up to date inventory and shipping logs
- Working with supply vendors to order and maintain ample supply stock
- General Administrative Duties including supporting mail processing and handling, claims and business letter processing, other general administrative and support tasks as needed
Required Skills and Experience :
- 1 year Customer Service / Administrative Experience
- Minimum 2 years of college with Associates Degree
- Microsoft Office familiarity including Word and Outlook
- Supply or Inventory management experience / Shipping / Mail applications and systems
- Self-motivated & goal oriented
- Team-based focus
- Outstanding verbal and written communication skills
- Must be able to lift up to 30lbs.
- Bachelor's Degree (4 yrs of college)
- Customer Relationship Management Experience
- Bilingual skills - Fluent in Spanish
Benefits :
- Competitive Hourly Wage (40 hrs / week)
- Annual Performance Evaluation w / Compensation Review
- Opportunity for Advancement
- Bright, Modern Workspaces
- 9 Paid Holidays (per year)
- Paid Vacation Days (after 2 months)
- 401K Retirement Plan (100% company match up to 4% of income with immediate vesting)
- Insurance - paid benefits include Health, AD&D, Life and L / T Disability
- Voluntary benefits include Dental, Vision, Supplemental Life and S / T Disability
Convenient suburban location near intersection of I-270 and I-44 in southwest St. Louis County. We are an Equal Opportunity Employer.
Last updated : 2024-06-20
Job Summary
Full Time
$39k-49k (estimate)
04/29/2024
09/20/2024
The job skills required for Client service representative include Customer Service, CSR, Microsoft Office, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.
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