Territory Sales Representative

Benefits - Territory Sales Representative

• Free Health Insurance option
• Competitive Benefits Package
• 401(k) with Company Match
• Paid Time Off

Job Objective: To establish and maintain long-term customer relationships by servicing assigned accounts and providing outstanding customer service. To reinforce sales management practices to enhance all levels of sales and profit within the branch.

Essential Duties And Responsibilities

Customer Relations

• Meet or exceed sales and profit goals established in consultation with branch management
• Develop and maintain relationships with assigned customers to include key accounts
• Present new products to customers
• Ensure follow up with customers on orders and inquiries
• Maintain and update customer pricing

Leadership

• Ensure customer satisfaction
• Promote company capabilities to customers
• Promote Marketing promotions and programs to customers
• Develop and maintain vendor relations
• Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)
• Address and resolve customer complaints in a timely basis
• Involved in training other associates and acting as a mentor
• Assist in development of Annual Strategic Planner to include the sales budget for customer list
• Monitor sales trends and product performance results
• Coach outside sales associates on account planning to grow accounts and serve the customer more effectively
• Continually enhance sales skills in order to promote a professional image

Knowledge, Skills, And Abilities

• Customer service skills
• CRM exp preferred (Salesforce or similar)
• Sales skills
• Capable of analyzing issues and developing solutions
• Ability to be creative and innovative
• Communication skills
• Interpersonal skills
• Judgement and decision-making ability
• Listening skills
• Organization and time management skills

Performance Measurements

• Sales and gross profit
• Accounts in 90 days column
• Credits written in timely manner as indicated in Outside Sales Compensation Plan
• Customer feedback
• Number of new accounts activated
• Sales of strategic products
• Inventory management
• Order management accuracy
• Development and ongoing measurement of sales compared to sales budget

About the Company: RelaDyne, Inc. is the established leader in lubricant sales, distribution, equipment reliability services, and value-added services. Please apply or share with your friends today!