Reliance Retail is Hiring a Store Manager-Trends Near Indiana, PA
Company OverviewReliance Retail is India's largest, fastest-growing, and most profitable retailer with a diversified omni-channel presence. Serving over 193 million loyal customers and operating 15,000 stores across 7,000 cities. Aiming to revolutionize retail in India with a strong focus on value, quality, and customer experience. Job OverviewSenior role requiring 7 to 10 years of experience in Retail Operations Management. Full-Time position in multiple locations including Mandvi, Indore, Jodhpur, Bhilwara, Amravati, Buldana, Nagpur. Salary range: Competitive. Employee count: 10,001 Qualifications And Skills
7-10 years of experience in Retail Operations Management
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proven track record in driving sales and achieving targets
Knowledge of retail operations best practices
Ability to analyze data and make informed decisions
Proficiency in Machine Learning, Statistical Analysis, Python Programming, Data Visualization, Big Data, Predictive Modeling, Deep Learning, and Natural Language Processing
Roles And Responsibilities
Manage store operations efficiently to ensure seamless customer experience
Implement and oversee operational strategies to drive sales and profitability
Lead and motivate store teams to achieve performance targets
Monitor inventory levels and optimize stock management processes
Ensure compliance with company policies and standards
Analyze store performance data and implement improvement measures
Achievement of Targeted AOP, Gross Margin and SPSF
Responsible for the P&L of the store
Price and promotions running in the stores are clearly displayed / communicated to all customers
Ensure that all consumables are within budget and work towards reducing costs
Ensure that decisions taken are quickly implemented on the ground without losing time
100% adherence to promo implementation in the store
Reduce dump, shrink and other losses for the store Other Source of Income SOH Increase margins and minimize expenses
Control inventory level and shrinkage
Mystery Shopping Findings and Improvement
Focus on R1 enrollment and business volume
Adhere to Mockshop guidelines
100% SOP Implementation and Adherence by team
Ensure Negative Inventory Control
Explaining routine tasks to all team members
Statutory Compliance/ Control Attrition, Product knowledge, brand differentiation
Recognize and develop talent, Coach and mentor people as an ongoing process in the team and develop people towards growing to the next level
Net profit for the store.
Increase in talent retention.
Increase in returns per square foot, Increase in conversion rate, Reduction in number of stock-outs,
Target vs. actual customer satisfaction index, Reduction in customer complaint cycle time
Mentor sales assistance through functional, behavioural training and career planning
Update category and store associates on latest development in new product/brands and presentation/selling technique
Productivity enhancement indicated by increased Sales per Employee
Accurate and timely preparation / submission / review of reports - sales, order intake, new orders, profitability to provide inputs for strategic planning.