General Summary:

It's a beautiful thing when a career and passion come together!

Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Member Service Advisor (MSA)!

Our MSA's work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces six years in a row, is seeking to add an energetic team member for our Brockport, NY branch.

We offer an excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART), along with an excellent benefits package including our 401k retirement plan, life insurance benefits, insurance coverage options, career clothing, and other employee perks.

As an MSA at Reliant, you will:

• Provide a positive member experience.
• Perform routine member transactions in a professional, confidential, and accurate manner.
• Assure that Reliant products and services are provided to our members.
• Experience exciting career opportunities!

Knowledge, Skills & Abilities:

• Professional and positive attitude, with a desire to help others
• Confidence to recommend products and services
• Excellent oral and written communication skills
• Ability to work in a fast-paced environment independently as well as with a team
• Ability to work a flexible schedule, including Saturdays

Required Training and Experience:

• High school diploma or equivalent is required.
• Previous cash handling, sales or customer service experience

Physical Requirements:

• Use keyboard, monitor, telephone, and other standard office equipment.
• Lift and move a minimum of 20 pounds.
• Capable of regular, reliable and timely attendance

Candidates considered for hire are subject to credit and other employment reference checks.

Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Expected hours: 34 – 40 per week

Benefits:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year
• No experience needed

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Brockport, NY 14420: Relocate before starting work (Required)

Work Location: In person