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Client Service Representative - Entry Level
Remarkable Charities Alexandria, VA
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$46k-59k (estimate)
Full Time 4 Days Ago
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Remarkable Charities is Hiring a Client Service Representative - Entry Level Near Alexandria, VA

Job Description

Job Description
We collaborate with charitable organizations to spread the word about their programs and make a difference in the community. We are currently looking for a Client Service Representative to join our expanding team. The Client Service Representative will be the Fundraising and Marketing & Communications teams' first point of contact. The primary responsibilities of this role will be to process donations, maintain the database, and provide excellent customer service. The Client Service Representative will also collaborate with the Supporter Relations Manager to assist the department with a variety of tasks as needed.

Responsibilities

  • Be the first point of contact for all external and internal fundraising inquiries
  • Provide a high level of customer care, ensuring consistent thanking and acknowledgment of new/ departing donors
  • Work closely with management and the communications team to prepare and send accurate and engaging donor communications
  • Support a variety of fundraising and promotional events - including planning, logistics, and on-the-day support Keep up with
  • Be in charge of the overall upkeep of the donor database, including internal training and support for colleagues to ensure accurate inputting (after receiving training yourself).
  • Assist the fundraising team in ensuring that team tasks are correctly prioritized and deadlines are met by administering data inputting, amendments, running reports, and creating data queries as needed.
  • Stay current on fundraising initiatives and news from all sectors.
  • Incorporate new ideas and initiatives into the role while taking responsibility for the work.
Requirements:
  • Enthusiasm and drive for fundraising for a great cause are required; experience is preferred but not required.
  • Strong attention to detail and accuracy are required.
  • A positive, energetic, and can-do attitude
  • Strong problem-solving abilities
  • Using personal abilities
  • Excellent written and verbal communication abilities

Job Summary

JOB TYPE

Full Time

SALARY

$46k-59k (estimate)

POST DATE

07/02/2024

EXPIRATION DATE

07/19/2024

Show more

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The following is the career advancement route for Client Service Representative - Entry Level positions, which can be used as a reference in future career path planning. As a Client Service Representative - Entry Level, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative - Entry Level. You can explore the career advancement for a Client Service Representative - Entry Level below and select your interested title to get hiring information.

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