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Customer care representative
$70k-90k (estimate)
Full Time 2 Weeks Ago
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Remarkable Charities is Hiring a Customer care representative Near Arlington, VA

We work hand-in-hand with charitable organizations to raise awareness of their programs and make a positive impact in the community.

If you're passionate about contributing to meaningful causes, we have an immediate opportunity for a Customer Care Representative to join our growing team.

As a Customer Care Representative, you'll be the first point of contact for the Fundraising and Marketing & Communications teams.

Your main responsibilities will include processing donations, maintaining the database, and delivering high levels of customer care.

Additionally, you will collaborate with the Supporter Relations Manager to provide support on various tasks within the department.

Key Responsibilities :

  • Be the first point of contact for all external and internal fundraising inquiries
  • Provide high-standard customer care, ensuring consistent thanking and acknowledgement of donors
  • Collaborate with management and the communications team for accurate and engaging donor communications
  • Maintain the donor database, providing internal training and support for accurate data inputting
  • Administer data inputting, amendments, run reports, and create data queries as necessary
  • Support the fundraising team in prioritizing tasks and meeting deadlines
  • Stay updated with fundraising initiatives and news across all sectors
  • Introduce new ideas and initiatives into the role while taking ownership of work

Desired Attributes :

  • Enthusiasm and drive for fundraising for a great cause (experience is desirable but not required)
  • Strong attention to detail and focus on accuracy
  • Energetic, creative, and can-do approach
  • Good problem-solving skills
  • Engaging personal skills
  • Strong written and verbal communication skills
  • Last updated : 2024-06-11

Job Summary

JOB TYPE

Full Time

SALARY

$70k-90k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

06/27/2024

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The job skills required for Customer care representative include Problem Solving, Customer Care, Attention to Detail, Initiative, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

Butler University
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