68 Client Account Manager (U.S. & Canada Based Remote) Jobs in Sarasota, FL
Remoteworker Us is Hiring a Remote Client Account Manager (U.S. & Canada Based Remote)
We are seeking a dedicated and experienced Client Account Manager to join our team. As a Client Account Manager at SimpleTiger, you will be our clients' primary point of contact, ensuring their SEO, PPC, and Web Design projects are executed flawlessly and their goals are met.
You will work closely with our internal team of specialists in various areas of marketing expertise to deliver high-quality results and provide exceptional client service.
You will seek to understand the client’s needs and push forward the client’s project internally with relevant team members. You will work alongside our project managers to align with the client each week on project highlights, completed work, next steps, and anything needed from the client for our team to keep the project pushing forward.
You will, above all, be responsible for forming trusting, productive, and collaboration-friendly relationships with our clients.
Key Responsibilities:
- Client Relationship Management: Serve as the main point of contact for clients, managing expectations, addressing concerns, and ensuring client satisfaction.
- SaaS Marketing Strategy Development: Collaborate with clients and internal teams to develop and implement customized SEO strategies, PPC campaigns, and Web Design projects that align with client goals.
- Project Management: Oversee the execution of SaaS marketing campaigns, ensuring projects are completed on time, within scope and budget.
- Performance Tracking and Reporting: Monitor campaign performance using SEO, PPC, and analytics tools and provide clients with regular, transparent reports on progress and results.
- Communication: Translate complex marketing concepts and data into clear, actionable insights for clients.
- Problem-Solving: Address and resolve any issues or challenges during a campaign.
- Client Retention: Foster long-term relationships with clients, identifying opportunities for upselling and cross-selling our services if and when appropriate.
- Minimum of 3-5 years of experience in account management, preferably within an SEO, PPC, or digital marketing agency.
- Strong understanding of SEO principles, tools, and best practices. Knowledge of PPC and web design best practices.
- Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
- Proven ability to manage multiple projects and clients simultaneously, with a keen eye for detail.
- Strong analytical and problem-solving skills, with a proactive approach to addressing issues.
- You have demonstrated the ability to build and maintain strong client relationships, focusing on delivering exceptional service.
- Familiarity with SEO tools such as Google Analytics, SEMrush, Ahrefs, etc., and project management tools such as Monday.com
- Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
- Self-motivated, with the ability to work independently and in a team environment.
- Cultural fit with our core values of Simplicity, Effectiveness, Humility, Integrity, & Joy
- 100% Remote Work Environment
- Results Only Work Environment
- Flexible working hours/vacations
- Computer provided for all team members
- All typical US holidays observed with full paid time off
- Health Insurance is provided through the JustWorks HR platform (AETNA)
- 401(k) through Guideline
- Coworking Space Stipend
- Office Supply Allowance
- Benefits may vary for Canadian candidates
SimpleTiger is a growing team of expert marketers specializing in SEO and content marketing, specifically focused on SaaS clients. We’ve worked with hundreds of SaaS clients, from seed-level and bootstrapped startups to billion-dollar valuation companies that have been acquired or gone public.
We’ve been growing steadily over the last 16 years, setting up and refining our processes to focus on quality and performance over all else.
We do simply effective marketing for the businesses we love so they can reach the customers they need to grow. We’re a 100% remote business built on the principles of a results-oriented work environment. We encourage our employees to travel and see the world or just stay comfortable where they are. We don’t mind where you’re working from or when so long as you handle your deliverables and can make key meetings and client discussions/deadlines.
Our clients are almost 100% B2B SaaS companies, so it’s helpful to understand how they work if you have experience working with these types of clients, either in an agency or freelance environment or have worked internally at one of these companies.
One of the most important things to us when looking for new talent for our team is that you embody our core values and have the same outlook on integrity that we do. Our website includes our core values (such as simplicity, effectiveness, integrity, humility, and joy).
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Job Summary
Full Time
$98k-125k (estimate)
06/22/2024
07/10/2024
The job skills required for Client Account Manager (U.S. & Canada Based Remote) include Account Management, Written Communication, Problem Solving, Insight, Collaboration, B2B, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Account Manager (U.S. & Canada Based Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Account Manager (U.S. & Canada Based Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Account Manager (U.S. & Canada Based Remote) positions, which can be used as a reference in future career path planning. As a Client Account Manager (U.S. & Canada Based Remote), it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Account Manager (U.S. & Canada Based Remote). You can explore the career advancement for a Client Account Manager (U.S. & Canada Based Remote) below and select your interested title to get hiring information.
If you are interested in becoming a Client Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Account Manager job description and responsibilities
They are usually assigned to essential clients or corporate accounts.
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They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved.
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Monitoring budgets, spending and revenue, and explaining cost factors to clients are also part of the gig.
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Ensure a smooth handoff to account management and continue nurturing customer relationships with account maps.
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An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Account Manager jobs
Companies use account managers to ensure that customers feel that their needs are being met.
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The account manager would frequently serve as a combination of a salesperson, customer service representative, technical specialist, and financial advisor.
04/28/2022: Vineland, NJ
An account manager’s success depends on how good they are at networking, and building and sustaining relationships.
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By mapping out the onboarding process, management workflows, and communication calendar, account managers can streamline the client success process.
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Whether working with outbound leads or existing customers, account managers are constantly building relationships, providing value, and above all, listening.
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Step 3: View the best colleges and universities for Client Account Manager.
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