1 Collections Specialist - Back Office Auto Loans - Remote Job in Charleston, WV
SORT BY
R
Collections Specialist - Back Office Auto Loans - Remote
$36k-46k (estimate)
Full Time
2 Weeks Ago
Remoteworker Us is Hiring a Remote Collections Specialist - Back Office Auto Loans - Remote
Job DescriptionJob Description
About defi SOLUTIONS:defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions, together with technology-enabled processing services, creates a flexible, configurable, and scalable platform that addresses lenders' and borrowers' ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures, and Fiserv.
What is in it for You?
Duties and Responsibilities:
About defi SOLUTIONS:defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions, together with technology-enabled processing services, creates a flexible, configurable, and scalable platform that addresses lenders' and borrowers' ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures, and Fiserv.
What is in it for You?
- Paid Training
- Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
- Tuition Reimbursement
- Day One - Comprehensive Benefits Package
- We encourage your individual growth and look to promote within!
- Get it done
- Win as a team
- Better everyday
- Do it with passion
Duties and Responsibilities:
- Review and document status of accounts and initiate telephone contact with insurance companies and repossession agents
- Review, cancel and file claims against ancillary insurance products
- Manage customer warranty and Gap Claims
- Total Loss vehicle processing
- Consumer data entry
- Impound repossession handling
- Prepare correspondences on delinquent accounts requiring special handling including contacting members by USPS mail, certified or email
- Establish and monitor payment plans
- Review and make recommendations for repossessions
- Adhere to all laws, rules, regulations, policies, procedures, and internal controls specific to the job functions
- Answer incoming vendor communications (i.e., phone, emails, faxes, etc.)
- Perform other job-related duties as assigned
- All other duties as assigned
- HS Diploma or GED
- 3 years customer service or back-office experience in a high-volume environment
- Excellent verbal and written communication skills
- Comfortable working with numbers
- Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel)
- Solid analytical and multi-tasking skills that result in solid decision-making skills and time management
- Easily manage through change
- No travel is required for this position
Job Summary
JOB TYPE
Full Time
SALARY
$36k-46k (estimate)
POST DATE
06/13/2024
EXPIRATION DATE
07/10/2024
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
