44 Customer Service Representative I (REMOTE) (BHJOB1435_32993) Jobs in Albany, NY
Remoteworker Us is Hiring a Remote Customer Service Representative I (REMOTE) (BHJOB1435_32993)
Customer Service Representative I
Job DescriptionSummary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offering possible solutions, or providing follow-up as needed. Customer service agents may be inbound, outbound, or a combination of both.
Job Responsibilities:
- Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Refer unresolved customer grievances to designated departments for further investigation.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Verbal and written communication skills, attention to detail, customer service skills, and interpersonal skills.
- Ability to work independently and manage one's time.
- Ability to accurately document and record customer/client information.
- Previous experience with computer applications, such as MS Outlook or data entry software.
- High school diploma or GED preferred.
- 0-2 years of customer service-related experience required.
- Call Center experience is HIGHLY preferred
Company DescriptionAstyra Corporation is a staffing and consulting company that is locally owned and operated right here in the heart of RVA. Astyra offers a unique approach to solving the business challenges of its clients. After being in business for over 20 years, we have evolved and grown - smart ideas, ingenuity and never settling for failure are our hallmark traits. We are locals with a national presence and need a like-minded; client-focused professional who wants to make a difference every day.
Job Summary
Full Time
$43k-55k (estimate)
09/02/2024
09/29/2024
The job skills required for Customer Service Representative I (REMOTE) (BHJOB1435_32993) include Customer Service, Call Center, Products and Services, Billing, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative I (REMOTE) (BHJOB1435_32993). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative I (REMOTE) (BHJOB1435_32993). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative I (REMOTE) (BHJOB1435_32993) positions, which can be used as a reference in future career path planning. As a Customer Service Representative I (REMOTE) (BHJOB1435_32993), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative I (REMOTE) (BHJOB1435_32993). You can explore the career advancement for a Customer Service Representative I (REMOTE) (BHJOB1435_32993) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
