521 Customer Service Specialist - (Remote work) Jobs in Atlanta, GA
Remoteworker Us is Hiring a Remote Customer Service Specialist - (Remote work)
Our Federal client is looking for several Customer Support Specialists for a short term contract role in Atlanta, GA. This is a 100% work from home position with the professionals working 40 hours a week. The Shift is Monday to Friday from 11:30 am to 8 pm est. The position pays $17.20 / hour.
Note - There will be a basic 101 computer assessment test and a zoom or teams call with the individuals to check the video quality.
The professionals will receive inbound calls from the public and assist customers with various health related inquiries. The Customer Support Specialists will utilize various databases and written materials to look up and provide information to telephone inquiries. The right candidates will need to meet the following qualifications:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak English clearly and professionally
- Bi-lingual candidates will receive priority consideration
- Proven verbal and written communication skills a must
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team is required
- This is a Work at Home assignment. Equipment WILL NOT be provided to support this role. All employees that Work at Home (WAH) must have the equipment and meet the following minimum requirements below:
- Must have a desktop or laptop with the following:
- Windows 10
- Intel Core i5 processor or higher
- 8GM Memory
- 256 GB Hard Drive
- Minimum of 1 USB Gen 2 or newer
- Headset connection hard wired (not wireless)
- Hard Wired internet connection (CAN NOT use Wi-Fi)
- 1 RJ-45 for wired network connection
- Must have a dedicated office space that will allow employee to have all working shifts void of interruption from family members, pets, personal phone calls, etc. The environment should mimic the in-office environment and experience for the customer.
- Must have reliable high-speed internet connection (validated by a copy of a current internet bill with internet specifications).
- Must have 2 monitors
- Minimum speed requirement of 25/25 mbps. Must pass speed test.
- By submitting your resume, you agree to be contacted via the info given through email, phone call, or text message*
Job Summary
Full Time
$45k-57k (estimate)
09/03/2024
09/30/2024
The job skills required for Customer Service Specialist - (Remote work) include Customer Service, Call Center, Customer Support, Written Communication, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist - (Remote work). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist - (Remote work). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist - (Remote work) positions, which can be used as a reference in future career path planning. As a Customer Service Specialist - (Remote work), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist - (Remote work). You can explore the career advancement for a Customer Service Specialist - (Remote work) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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