19 Insurance Customer Service Representative - Remote Jobs in Warren, MI
Remoteworker Us is Hiring a Remote Insurance Customer Service Representative - Remote
Insurance Customer Service Representative - RemoteJob OverviewWe are seeking a dedicated Remote Customer Service Representative to join one of the nation’s leading Fortune 100 Insurance Companies. As the first point of contact for clients, you will play a crucial role in providing exceptional service and support to policyholders. You will be responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. Insurance industry experience is a plus but not necessary.
Remote Customer Service Representative Positions Offer
- A competitive base salary with an earning potential of up to $65k/year.
- Benefits including medical, dental, vision, 401k, and a generous PTO policy.
- Comprehensive training and professional development opportunities.
- A flexible remote work opportunity within a supportive team environment.
- Serve as the primary contact for policyholders, addressing inquiries, resolving issues, and providing information on insurance products and services.
- Assist customers with policy changes, updates, and renewals, ensuring accuracy and compliance with company guidelines.
- Guide customers through the claims process, including initiating claims, collecting necessary information, and facilitating communication between clients and claims adjusters.
- Educate customers on policy coverage, terms, and conditions, helping them make informed decisions about their insurance needs.
- Maintain accurate records of customer interactions, transactions, and inquiries in CRM system.
- Excellent verbal and written communication skills.
- A passion for delivering exceptional service and a genuine desire to help customers.
- Proven ability to resolve customer issues promptly and effectively.
- Strong organizational skills and meticulous attention to detail.
- Basic understanding of insurance products and terminology is a plus but not necessary.
- Comfortable using CRM software, Microsoft Office Suite, and other relevant customer service tools.
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Job Summary
Full Time
$41k-51k (estimate)
06/21/2024
07/19/2024
The job skills required for Insurance Customer Service Representative - Remote include Customer Service, Microsoft Office, Written Communication, Organizational Skills, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative - Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service Representative - Remote positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative - Remote, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative - Remote. You can explore the career advancement for an Insurance Customer Service Representative - Remote below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
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