89 Remote Benefits Customer Service Representative Jobs in Pittsburgh, PA
Remoteworker Us is Hiring a Remote Remote Benefits Customer Service Representative
Job Title: Remote Benefits Customer Service Representative
Pay: $16.50-$17.25 an hr
Job Type: Remote in Buffalo, NY
Start date: August 19th,2024
Shift Options:
- Shifts: Must be flexible between 8a-11p / Must be within 2 Hours
- During our busy season you will be expected to work a 40-hour week and overtime when requested.
- During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.
- NO WEEKEND SHIFTS! Monday through Friday only!
- Most locations you need to be flexible to work an 8-hour shift between 7a-8p with a few weeks going until 10p or 11p.
- The west coast roles you might need to be available from 530a-8p. Looking for flexibility!
- Remote Role, MUST BE LOCAL. You will go onsite for day 1 to pick up equipment and also be required to come in for meetings or major projects.
- Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message.
- Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls.
- Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements.
- Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
- Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member.
- Must have High School Diploma or GED
- Looking for any various experience, preferably in Customer Service or Call Center!
- Looking for English Speaking candidates or Bilingual in Spanish or French (Paid .75 Cents more if Bilingual, Fully Fluent in Spanish or French)
- Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.
Saw Hlaing | shlaing@alinestaffing.com | 412-790-5425
Job Summary
Full Time
$38k-48k (estimate)
09/02/2024
09/29/2024
The job skills required for Remote Benefits Customer Service Representative include Customer Service, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Benefits Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Benefits Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Benefits Customer Service Representative positions, which can be used as a reference in future career path planning. As a Remote Benefits Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Benefits Customer Service Representative. You can explore the career advancement for a Remote Benefits Customer Service Representative below and select your interested title to get hiring information.
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