2 Universal Service Representative Jobs in Montgomery, PA
RemX - Accounting & Finance Staffing is Hiring an Universal Service Representative Near Montgomery, PA
- 75% - Welcome and greet members and potential members, introducing yourself and offering a warm welcome. Accurately and efficiently process all member requests. Assist members with the use of self-service terminals and discuss cross-sell opportunities to enhance their experience and save money. Help members with opening and servicing accounts, products, and services. Provide demonstrations of self-service technology.
- 5% - Quickly and accurately learn products, services, and procedures.
- 5% - Exhibit excellent communication skills in person and over the phone, tailoring the features and benefits of our products and services to meet member needs.
- 5% - Maintain appropriate records and prepare required reports.
- 5% - Open and close the branch office when scheduled or in the absence of a Supervisor. Perform other job-related duties as assigned.
- Provide informed, prompt, professional, and accurate service and support to all members and coworkers.
- Ensure all operations comply with governing regulations.
- Consistently meet or exceed branch service standards.
- Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.
- Execute responsibilities with minimal errors, adhering to department standards.
- Proactively seek opportunities to cross-sell products and services.
- Achieve or exceed monthly cross-sell goals.
- Adhere to department core service standards.
- Experience: One to three years of similar or related experience.
- Interpersonal Skills: High level of trust and diplomacy, extensive personal contact, ability to influence or sell ideas or services, and fostering sound relationships with others.
- Other Skills: Ability to handle stress, respond to member questions professionally strong verbal and communication skills, excellent interpersonal skills. Working knowledge of Microsoft Windows and ability to operate office equipment such as a PC, adding machine, copier, fax machine, and scanner.
Job Summary
Full Time
$85k-114k (estimate)
06/20/2024
08/18/2024
The job skills required for Universal Service Representative include Customer Service, Products and Services, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Universal Service Representative positions, which can be used as a reference in future career path planning. As an Universal Service Representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal Service Representative. You can explore the career advancement for an Universal Service Representative below and select your interested title to get hiring information.
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