1 $25 IT Support Analyst Job in Stockbridge, GA
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RemX The Workforce Experts is Hiring a $25 IT Support Analyst Near Stockbridge, GA
- Resolve technical issues while providing excellent Customer Service by effectively communicating with user during support process.
- End user equipment ordering, configuration, delivery, relocation, and repair; including analysis and selection of technology required, evaluating impact of lease vs purchase of equipment, & research into new technologies which may affect Company standards.
- Configure end user personal and Corporate smartphones for mobile email and access to vital business applications.
- Desk phone and Microsoft Teams calling configuration.
- File restoration, file and folder permission, & Active Directory management.
- Assist and manage conference room AV equipment, scheduling, and execution.
- Exercise independent judgement and logic in prioritization of tasks and developing solutions to technical problems.
- Systems analysis, including consulting with users, and application of industry knowledge to determine functional requirements for new computer systems and system enhancements.
- Design, develop, document, and test computer systems or programs relating to user or system design specifications to ensure ease of use and overall system acceptance.
- Research commercially available software to identify products that might meet departmental requirements; investigate products’ ability to meet user, functional, and technical requirements.
- Evaluate impact of solution alternatives and assess risk to support decision-making.
- Adhere to and identify potential shortcomings related to IT security best practices and inform staff on established Company policy.
- Coordinate with Engineering, Infrastructure, and Operations teams to resolve outages.
- Bachelor’s Degree or 3 years of equivalent experience in a Desktop Support or similar role
- Knowledge of Adobe Creative Cloud, Acrobat, Microsoft 365, Microsoft Teams, Cisco AnyConnect, Intune, OneDrive, JAMF, BigFix, and ServiceNow
- Experience with the following operating systems: Windows 10, 11, Mac OSX, iOS, Android
- Strong communication skills required for face-to-face client interaction and intra-team collaboration
- Handle multiple assignments simultaneously
- Ability to troubleshoot issues related to Java, Internet browsers, and Citrix to support web-based Enterprise applications
- Familiarity with Microsoft server management tools including Active Directory, DHCP, DNS, File and Folder permissions management and others
- Ability to troubleshoot unfamiliar and unique software applications
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Job Summary
Full Time
$63k-79k (estimate)
07/28/2024
08/28/2024
remx.com
Atlanta, GA
1,000 - 3,000
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The job skills required for $25 IT Support Analyst include Customer Service, Operating System, IT Support, Active Directory, Computer Systems, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a $25 IT Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by $25 IT Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for $25 IT Support Analyst positions, which can be used as a reference in future career path planning. As a $25 IT Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary $25 IT Support Analyst. You can explore the career advancement for a $25 IT Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Analyst job description and responsibilities
The IT support analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
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IT support analyst often communicate directly with consumers.
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This position provides analysis and problem-solving, technical assistance and support coordination to staff for computer hardware, software, networking, and applications systems.
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IT support analyst perform analysis of root causes.
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troubleshooting hardware and software issues.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Analyst jobs
A IT support analyst should be able to work calmly when under pressure.
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A IT support analyst should provide enterprise-level support to customers.
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Name variables and functions using clear and relevant names.
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Re-use common functions to save time.
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Set a time limit to complete a task.
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Step 3: View the best colleges and universities for IT Support Analyst.
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