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21 Bilingual Spanish Customer Service Representative Jobs in Plantation, FL

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Cato Whalen Insurance Llc
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RemX The Workforce Experts
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RemX The Workforce Experts
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Bilingual Spanish Customer Service Representative
$37k-47k (estimate)
Full Time 6 Days Ago
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RemX The Workforce Experts is Hiring a Bilingual Spanish Customer Service Representative Near Plantation, FL

DescriptionRemX Staffing is assisting a client for BILINGUAL SPANISH Onsite Customer Service Representatives. Please find details below.
FULLY ONSITE – MUST BE BILINGUAL SPANISH Plantation Florida or Miramar, FL locationCustomer Service Representative RoleThe Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members. This role will take inbound calls to assist people with scheduling regular meal deliveries Telecommunication based customer interaction to answer and resolve a variety of inquiries. This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.
Contract Position- potential to go longer Primary Responsibilities
  • Provide resolution for customers.
  • Serve as single point of contact for customers and build a strong relationship supporting them.
  • Respond to and own consumer inquiries/issues.
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests.
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
  • Conduct proactive research on assigned member accounts to identify service issues.
Required Qualifications
  • High School Diploma / GED (or higher) OR equivalent work experience.
  • BILINGUAL SPANISH – REQUIRED
  • Minimum of 3 years of combined education, work and/or volunteer experience.
Preferred Qualifications
  • Health Care/Insurance environment.
  • Social work, behavioral health, health promotion, and behavior change.
  • Customer service experience.
ScheduleTraining is Monday to Friday 9:00AM to 5:30PM for the first week.
After, the schedule is an 8-hour shift between Monday to Sunday from second shift-
Compensation$18.00/hourly – weekly pay
RemX Offers Benefits-
  • Medical: Major Medical, Wellness and Basic plans to choose from
  • Dental
  • Vision
  • Term Life
  • Short Term Disability
Apply Now
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Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/14/2024

WEBSITE

remx.com

HEADQUARTERS

Atlanta, GA

SIZE

1,000 - 3,000

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RemX The Workforce Experts
Full Time
$36k-47k (estimate)
1 Day Ago
RemX The Workforce Experts
Full Time
$36k-47k (estimate)
1 Day Ago
RemX The Workforce Experts
Remote | Full Time
$36k-48k (estimate)
1 Day Ago

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