36 Logistics Customer Service Lead Jobs in Baytown, TX
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Logistics Customer Service Lead
$40k-50k (estimate)
Full Time
1 Month Ago
RemX The Workforce Experts is Hiring a Logistics Customer Service Lead Near Baytown, TX
DescriptionWe are looking for a Logistics Customer Service Representative Lead for our client in the Baytown area. As a Customer Service Representative (CSR) you will work closely with multiple internal and external parties to ensure timely execution of customer requests. Strong communication and customer service excellence are key skills required for this position.
Responsibilities
Applicant Privacy Policy
Responsibilities
- Responsible for processing orders for assigned customer
- Provide accurate and timely communication to customers
- Daily follow up on open orders
- Monitor delays, interruptions and rush orders and adjust accordingly to meet deadlines
- Follow up on export and packaging planning schedule to ensure customer products are processed within the lead time requested
- Problem solving of ad hoc internal and external issues
- Improving efficiency of processes from a quality, cost and timing perspective
- Participating to prepare KPI’s and stock analysis
- Keep close and transparent communication with all teams on daily basis
- Active participation in weekly internal and external meetings
- Participate in any training required
- Logistic Customer Service experience (2 years minimum)
- Excel knowledge
- Proactive
- SAP knowledge and EDI; Electronic Data Interchange
- Team office leadership experience required
Applicant Privacy Policy
Job Summary
JOB TYPE
Full Time
SALARY
$40k-50k (estimate)
POST DATE
05/24/2024
EXPIRATION DATE
07/28/2024
WEBSITE
remx.com
HEADQUARTERS
Atlanta, GA
SIZE
1,000 - 3,000
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