RemX The Workforce Experts is Hiring a Part Time or Full Time Seasonal Payment Representative Near Knoxville, TN
DescriptionRemX is seeking an experienced Onsite Call Center Customer Service Agent. You will be responsible for B2B calls, making payments to insurance carriers on behalf of banks for escrow payments on mortgages. The payments will be made utilizing software to generate a payment and then applying that payment via carrier website, automated phone system, or through phone conversations with carrier customer service.
Title: Onsite Call Center CSR
Location: Onsite (Knoxville, TN 37923 )
Pay: $17 an hour
Start Date: June
Shifts: Mon-Fri 8am-5pm
Duties: ?
Utilize with a CRM-based software UI to update payment status
Escalate issues to team leads
Make payments via web portal , make payments via automated payment processing phone system , make payments via conversation with CSR’s at carriers
Document workload and progress each day
Ust Haves
Must have 1 year of Call Center experience
Must have good job stability
Seeking friendly Payment Processors/Call Center Reps
Education
High School Diploma or College Degree
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