6 Patient Services Agents Jobs in Cherry Hill, NJ
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Cherry Hill, NJ | Full Time
$49k-60k (estimate)
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Patient Services Agents
$42k-53k (estimate)
Full Time
2 Months Ago
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RemX The Workforce Experts is Hiring a Patient Services Agents Near Cherry Hill, NJ
DescriptionRemX is seeking experienced Remote – Patient Services Agents for a reputable client of ours.
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Applicant Privacy Policy
- Title: Remote – Patient Services Representative
- Location: Remote (Equipment is provided)
- Salary: $17.00 an hour
- Start Date: Sept 9 2024
- Schedule: 8:30 am-5:30 pm, Monday-Friday
- Inbound Phone Queue/General Program Inquires
- Determination for support programs (Copay, PAP, Medicaid, etc.)
- Pharmacy triage and coordination
- Order processing for wholesale orders
- Other follow-up activities (missing info, prior authorization, etc.)
- Intakes and reports adverse events as directed.
- Effectively utilizes various means for collecting information using approved methods, which could include phone, fax, mail, and online methods.
- Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.
- Reports any trends or delays to program management (e.g. billing denials, claim denials, pricing errors, payments, etc.).
- Ensures all program correspondence and communication (phone, fax, mail, etc) meets quality standards.
- Works with patient, provider and or internal shared services to ensure all necessary documentation is received and complete in accordance with program policy.
- Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercises judgment within defined standard operating procedures to determine appropriate action.
- Required to be self-motivated, working from a queue (phone or system). Expected to perform work in accordance with defined standard operating procedures. Management will monitor queues and provide active feedback as required.
- Performs related duties as assigned.
- High school diploma or GED required
- 3 years of experience working within medical administration
- Must be proficient within Microsoft Office Suite
- Must have the proven ability to communication effectively
- General knowledge of healthcare billing referred
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Applicant Privacy Policy
Job Summary
JOB TYPE
Full Time
SALARY
$42k-53k (estimate)
POST DATE
07/28/2024
EXPIRATION DATE
08/24/2024
WEBSITE
remx.com
HEADQUARTERS
Atlanta, GA
SIZE
1,000 - 3,000
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