RemX Staffing is assisting a client in hiring account reps/customer service associates. This is an ONSITE position.

Positions: Account Reps/Customer Service Reps

Pay: $21hr

Location: Onsite Alpharetta, GA

Hours of Operations:  8am-5pm, 9am-6pm, at least two weekly shifts of 11-8, and every other Saturday (normally two per month, sometimes three)

MUST LIVE WITHIN 25 MILES OF ALPHARETTA AND HAVE A BACHELOR’S DEGREE

Job Duties:

• High Volume inbound/outbound calls
• Must have bachelor’s degree.
• Process payments and payoffs
• Perform miscellaneous tasks as assigned.
• Adheres to appropriate Compliance policies and procedures.
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

Desired Skills Set

· Proficient in MS Office (Word, Excel, Teams)

· Excellent written and oral communication skills

· Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position.

· Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed.

· Ability to multitask is essential.

· Eager to learn, positive attitude, and flexibility are also important.

· Customer Service background is a plus.

· College Degree (4 Year) is preferred but not required.