We are looking for Advisors and customer service professionals with a passion for serving an aptitude for building rapport and an ability to engage a member through a genuine connection with a human touch approach.

If you are a customer service professional and looking for your next career opportunity APPLY NOW!!

Location:  Plantation, FL

Pay: $17 an hour or ($18 Bilingual- Spanish & English)

Hours: Must be flexible to work any 8-hour shift between 8am-8pm

Title: Member Experience Advisor – Temp to Hire

Responsibilities

· Respond swiftly and courteously to all potential customer inquiries.

· Utilize interpersonal skills to establish a strong relationship that allows for direct probing to uncover the member’s needs.

· Resolve member inquiries at the first point of contact Utilize effective sales techniques to influence the member to act.

· Ability to learn product portfolio quickly and discuss options and features in detail.

· Provide knowledge and in-depth advice for hearing loss and hearing aids Educate members on products or services that will enhance their quality of life.

· Show empathy both in word choice and intonation to all Members.

· Strong ability to offer a sales rebuttal that addresses a member’s objections and in turn present solutions.

· Ability to remain confidential with all proprietary information.

· Competitive and self-motivated

 Education Requirements

· MUST HAVE - High School Diploma or Equivalent College Degree is a plus.

Qualifications

· Minimum 1-year experience in customer service and/or sales experience

· Ability to handle high call volumes and make sound business decisions in an efficient manner.

· Exposure and or interest in healthcare products and outcomes

· PC proficiency required.

· Excellent listening and interpersonal skills

· Excellent communications skills

· Multi-task oriented

For immediate consideration please email an up-to-date resume to Austin.bustos@remx.com and mention the (FL ON-SITE CSR POSITION).