1 Call Center Representative - 2nd Shift Job in Shrewsbury, MA
Renewal by Andersen | Esler Companies is Hiring a Call Center Representative - 2nd Shift Near Shrewsbury, MA
Exciting Opportunity with Pay Differential!
Call Center Associate (Full Time/Part Time)
Renewal by Andersen - Esler Companies
Northborough, MA
Second Shift needed, Pay differential AFTER 4PM.
What You'll Be Doing:
You’ll speak with interesting people who contact us from our nation-wide omni-channel marketing program. During your conversation, you’ll diagnose their window problems, delight them with kindness and schedule a convenient time for a Project Consultant to visit their home and calculate an exact price.
We're more family than business!
Our business is thriving, and we need talented people to join our team. At Renewal by Andersen / Esler, we don’t just sell the best-known windows. We do business “With Love” by caring for teammates and customers like family!
Get Promoted Faster:
In 2023, we promoted 22 teammates!
Earn More Money:
Many teammates earned $50,000 - $60,000 in 2023 in this position!
Work from Home:
After one year in good standing, you’ll be eligible to work from home.
Family Culture of Care:
Work with your friends and get paid out for your referrals! Company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement, free laundry and more!
\nWHAT YOU'LL BRING - THE PERSON
- The ability to work in a fast-paced environment and collaborate.
- The drive to hone your craft and consistently achieve goals
- A warm communication style and capable computer skills
- A positive attitude with the ability to multi-task
- Curiosity and willingness to learn and grow
- Attention to detail
- Weekend availability
- Medical Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Telehealth: 24/7 access to physicians
- Prescription drug Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance / AD&D $50,000 Paid Coverage
- Additional Voluntary Employee & Spousal life insurance
- Short-term disability Insurance (STD)
- Long-term disability Insurance (LTD)
- Parental Leave
- Voluntary Critical Illness Insurance
- Voluntary Accident Insurance
- Teammate Assistance Plan
- Paid Volunteer Time
- 401k with 50% match up to 6% of your annual pay
- Tuition Reimbursement
QUOTES FROM OUR ANNUAL “VOICE OF THE TEAMMATE” SURVEY
“There are strong ethics in place at this company. Employees share in the success of the company with profit sharing. Incentives are structured to reward hard work.”
“This company provides empathy as well as workable options to more than provide understanding towards family living and life hiccups.”
“The company’s position, goals and aspirations are clear. Most important is transparency. Whether good or bad we know how the business is doing. That is not the norm.”
“Being able to be myself and work with people who care as much as I do is something I’ve never experienced. Work isn’t supposed to be as fun as it is, but I work with awesome people that make me want to come to work on my best days and not dread it on my worst. It's amazing.”
Empowered to be Extraordinary.
We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience.
The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts.
We are a proud equal-opportunity employer.
We are committed to fair hiring practices and to creating a welcoming environment for all team members.
Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
Job Summary
Full Time
$39k-50k (estimate)
01/10/2024
07/06/2024
The job skills required for Call Center Representative - 2nd Shift include Call Center, Attention to Detail, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative - 2nd Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative - 2nd Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative - 2nd Shift positions, which can be used as a reference in future career path planning. As a Call Center Representative - 2nd Shift, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative - 2nd Shift. You can explore the career advancement for a Call Center Representative - 2nd Shift below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Step 3: View the best colleges and universities for Call Center Representative.
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