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Call Center Supervisor
$68k-93k (estimate)
Full Time 4 Months Ago
Save

Renewal by Andersen | Esler Companies is Hiring a Call Center Supervisor Near Austin, TX

Come work for a Top Workplace and earn up to $60,000-$95,000 as an Inside Sales Coach.

Base pay plus Performance-based bonus.

Work isn’t supposed to be this fun!

Our business is thriving, and we need talented people to join our team. At Renewal by Andersen - Esler Cos, we don’t just sell the best-known windows. We do business “With Love” by caring for teammates and customers like family!

Work/Life Balance

We’re open 7 days/90 hours per week. We can build a schedule that fits your life and guarantee those hours every week!

Family Culture of Care

Work with your friends. Company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement, free laundry, and more!

A Human-Centered Approach

The sales lead generation office for Renewal by Andersen, is looking for an Inside Sales Supervisor. This position is focused primarily on managing a large team of inside sales reps and delivering the highest level of service to our dedicated customers.

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WHAT YOU'LL BE DOING - THE ROLE

  • Working in a team of Coaches
  • Hands-on and in-the-moment assistance with appointment setting
  • Coaching and encouraging and guiding staff to meet activity goals.
  • Assist staff to deliver the methodology.
  • Encourage staff to recognize selling opportunities and buying clues.
  • Perform moderate-level supervisory work coordinating the operations of a call-service team.
  • This is an in-person position
WHAT YOU BRING - THE PERSON
  • Previous call center coach or supervisor in an Inside Sales Center
  • A proven track record of closing sales.
  • A strong focus on exceeding customer expectations.
  • Strong written and verbal communication skills.
  • Ability to work in a fast-paced environment and collaborate effectively as a team member.
  • A positive attitude with the ability to multi-task.
WHAT'S IN IT FOR YOU - THE BENEFITS
  • Medical Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Telehealth: 24/7 access to physicians
  • Prescription drug Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance / AD&D $50,000 Paid Coverage
  • Additional Voluntary Employee & Spousal life insurance
  • Short-term disability Insurance (STD)
  • Long-term disability Insurance (LTD)
  • Parental Leave
  • Voluntary Critical Illness Insurance
  • Voluntary Accident Insurance
  • Teammate Assistance Plan
  • Paid Volunteer Time
  • 401k with 50% match up to 6% of your annual pay
  • Tuition Reimbursement
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$60,000 - $95,000 a year
Total compensation is made up of base monthly bonuses
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Empowered to be Extraordinary.

We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience.

The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts.

We are a proud equal-opportunity employer.

We are committed to fair hiring practices and to creating a welcoming environment for all team members.

Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.

Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Job Summary

JOB TYPE

Full Time

SALARY

$68k-93k (estimate)

POST DATE

02/19/2023

EXPIRATION DATE

08/25/2024

Show more

Renewal by Andersen | Esler Companies
Part Time
$52k-67k (estimate)
3 Days Ago

The job skills required for Call Center Supervisor include Call Center, Verbal Communication, Inside Sales, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Supervisor. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Call Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Supervisor job description and responsibilities

The Call Center Supervisor provides supervision and training to the call center staff.

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A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.

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A Call Center Team Leader manages a team of call center employees at many levels.

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A Call Center Manager leads a staff of call center support agents.

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A Call Center Manager also recruits and trains new employees and tracks their productivity.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Supervisor jobs

An excellent call center supervisor must have customer service and supervisory experience.

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Exceptional Communication Skills.

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Excellent Problem-Solving Skills.

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Focus on Agent Engagement and Retention.

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Spend Five Minutes Reviewing Yesterday’s Calls.

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Step 3: View the best colleges and universities for Call Center Supervisor.

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