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Technical Support Specialist
RennerBrown New York, NY
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$116k-146k (estimate)
Full Time Just Posted
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RennerBrown is Hiring a Technical Support Specialist Near New York, NY

Essential Duties and Responsibilities

Typical responsibilities include, but are not limited to, the following:

  • Install, configure, repair, and replace PCs
  • Install, configure, repair, and replace telephones
  • Configure basic network interfaces on various devices
  • Troubleshoot basic networking issues
  • Provide technical assistance as required
  • Maintain firm's printing environment-training provided

Qualifications/Position Requirements

  • Knowledge of PC architecture
  • Good understanding of how all subsystems work in a PC and interact with each other
  • Good working knowledge of networking and basic TCP/IP configurations
  • Knowledge of Windows 7 & Windows 10
  • Basic electronics knowledge
  • Ability to work on new equipment and devices without formal training
  • Ability to manage a varied workload and meet deadlines
  • Must be punctual and reliable
  • Strong interpersonal skills
  • Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
  • Excellent written and verbal communication skills
  • Ensure confidentiality of all the Firm's and client’s documentation and information

Education and/or Experience

  • Bachelor's degree or equivalent military experience
  • Previous experience with extensive focus on PCs on a network in a medium to large corporate environment

Job Summary

JOB TYPE

Full Time

SALARY

$116k-146k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/09/2024

WEBSITE

rennerbrown.com

HEADQUARTERS

EDISON, NJ

SIZE

100 - 200

FOUNDED

1995

CEO

ROBERT TUREK

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About RennerBrown

RennerBrown is an IT Staffing and Services firm dedicated to fulfilling each client's specific request for top IT talent, Process and Technology. RennerBrown Staffing has been placing high quality talent on a contract, right to hire or permanent basis for over 25 years. Our network of the top professionals within the Infrastructure and Development communities have allowed us to create a pipeline of unprecedented talent. In addition to our general IT staffing practice, we have carved out a niche with a strategic partnership with End Point and Enterprise Service Management industry leader, Ivant...i Software. As a 20-year Elite Ivanti Partner, our connections run wide and deep. If you are looking for additional help with your Ivanti infrastructure, we can help supplement your team with contract or permanent talent. RennerBrown Professional Services provides pre-sales, implementation, and MSP services within the Ivanti eco-system. RennerBrown is 1 of 4 Elite Ivanti Partners in North America. Leverage our RennerBrown Ivanti team to maximize your Ivanti investment. https://www.facebook.com/RennerBrownServices https://twitter.com/RennerBrown More
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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Specialist job description and responsibilities

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/25/2022: Altoona, PA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

01/19/2022: Dothan, AL

Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

01/19/2022: Fort Collins, CO

A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

03/02/2022: Portsmouth, NH

Technical support specialists provide computer support for organizations or businesses.

02/15/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

01/23/2022: San Antonio, TX

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/01/2022: Springfield, IL

To become tech support, at minimum, an associate degree or certification with on-the-job training.

01/04/2022: New Orleans, LA

Trains customers on how to use hardware and software.

01/02/2022: Nassau, NY

Be an Oracle Certified Associate.

01/16/2022: Colorado Springs, CO

Step 3: View the best colleges and universities for Technical Support Specialist.

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