The Reno-Tahoe Airport Authority (RTAA) is an organization on the MOVE. We are hard at work transforming the travel experience with MoreRNO, the largest infrastructure program in our airport's history. That means we are busy doing great things everyday as the economic engine for the Reno-Tahoe region. We are looking for an Air Service Specialist to join our team. If you've got jet fuel running through your veins, if you want to be at the heart of a busy airport environment and part of our high-functioning team, then opportunity is knocking on your door.
The Air Service Specialist reports to the Manager of Air Service Development and assists in the planning, development, coordination and implementation of programs, initiatives and activities designed to retain, expand and attract air service at Reno-Tahoe International Airport.
The Air Service Specialist classification exists to assist in the planning, development and implementation of comprehensive air service and route development strategies designed to promote increased utilization of the airport for passenger travel and cargo air service.
Examples of Duties

• Assists Air Service Developpement Manager and Chief Air Service Development Officer in implementing the air service development strategic plan.
• Responsible for recurring Air Service Development reports, such as passenger trends, flight schedules, etc. Conducts research and analytical studies on a variety of airline and air service business problems and issues.
• Assists in identifying and targeting domestic and international airlines as potential customers through research and communication.
• Prepares presentations customized to meet the needs of specific carrier or audience.
• Assists in coordinating business and community activities to build support for air service and route development.
• Maintains Business Travel Survey and compile results. Creates and maintains relationships with key companies in the Northern Nevada region.
• Conduct interviews to understand their business travel patterns and compile information to be shared with airlines.
• Maintains an understanding of Department of Transportation and foreign regulatory policies and issues affecting the airline industry.
• Keeping abreast of the economic environment of Northern Nevada and compile information to be used in airline presentations.
• Coordinates and participates in community outreach events, business, and tourism, that support air service strategy.
• Establishes and maintains effective working relationships with key contacts, trade offices, and representatives of economic development agencies, convention and visitor authorities, and other community organizations.
• Assists in coordinating and implementing Air Service Incentive Program at RNO.
• Assists in hosting Airline FAM visits. This includes duties, such as, program, travel/lodging, and coordination with local partners for tours/presentations, etc.
• Research and manage protocol gifts for airline representatives, including logistics.
• Assists in creating passenger and landed weight forecast, and department budget.
• Develops and maintains relationships with freight forwarders and logistics providers to ensure efficient air cargo movement in Northern Nevada, while staying informed on industry trends.".
• Airline engagement opportunities may begin after one year in this role.
• Maintains and supports a high level of customer service to peers, partners and passengers.
• Adheres to safe operating procedures set forth by the Reno-Tahoe Airport Authority and OHSA.
• Other assignments and/or duties as directed by a member of management.

Please note that the Employer retains the right to change or assign other duties to this position.
Required Education / Experience

• Bachelor's Degree from an accredited college or university in Marketing, Business Administration or a related field.
• Two (2) years office administrative or related experience or equivalent combination of education, experience and training is required.

Required Licensing and/or Certifications
Possession of a valid Nevada Driver's License; ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge.
Knowledge, Abilities and Skills

• Knowledge of principles and practices of route service development, including passenger air and cargo services.
• Knowledge of market trends, economic conditions, and airline business economics in the aviation industry.
• Knowledge of research methods and analysis techniques.
• Ability to analyze and interpret various air transportation datasets as well as work well with aviation industry metrics, numbers, and trends.
• Ability to make recommendations on changes in approach, concepts, and air service development strategy.
• Ability to travel.
• Ability to communicate effectively with others, both verbally and in writing.
• Ability to establish, maintain and foster effective working relationships with those contacted in the course of work, which includes internal and external stakeholders.

Physical Requirements
Ability to remain in a stationary position for long periods of time, reach, bend, climb, lift, push, and pull items.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to traverse throughout the terminal and administrative offices area.
This job description lists only the primary job duties normally assigned to this position but does not restrict the performance of other duties as assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential tasks.
This position will close on Friday, June 28th, 2024, or when we have received enough applications to make a hiring decision.
Entry Salary: $34.57 - $43.56, with opportunity for additional merit-based increases up to a range maximum of $52.55. I nitial salary placement will be based upon experience and qualifications. This is an hourly and overtime eligible position.
Benefits: The RTAA offers a competitive wage and benefit package, which includes 100% employer paid contributions to a distinct, defined benefit retirement program (Nevada PERS), and this position is exempt from contributions to Social Security. Nevada has no state income tax, and Reno has a comparatively low property tax rate.
How to Apply, Tips for Success

• This is an online application process.
• For each job, use the "Experience: Work History" section to carefully describe your work experience, education, training, and any other information you'd like us to know.
• Submit your resume in addition to the application.
• Make sure you clearly state how you meet the minimum qualifications listed on the job announcement.
• Please provide at least five years of employment history.
• If you had more than one position with the same employer, list each position separately along with the time or dates you were in each position.
• Explain any gaps of employment of 6 months or more in the work history section . To do this, just add a 'New Position' and write 'Unemployed' for the Company and what was occurring under the "Title" (e.g., unemployed, student, etc.), and list dates. Please note, a statement in the "Summary" section is not sufficient to address gaps in employment.

Selection Process: Once applications have been reviewed, only those whose experience and qualifications most closely align with the needs of the position will be invited to an interview.
Pre-Employment Requirements: The RTAA requires each candidate to successfully complete employment history verification prior to being considered for employment. All employment offers are subject to successful completion/passing of a drug-screening test, a fingerprint criminal history records check, and a security badging test.
Questions about the application, recruitment, and/or selection process, the physical demands of the position, or requests for a reasonable accommodation, should be addressed to the RTAA People Operations Office at (775) 328-6450.