Overview

Renuity is seeking an in-office Accounts Receivable Administrator to be responsible for performing customer billing work required to obtain customer payment in an accurate and timely manner. Working under the direction of the Customer Success Director, the Billing/AR Admin will be responsible for assisting with the maintenance of the CRM, billing tools, payment processor and customer contract updates to ensure a smooth and efficient customer transaction process. The Billing/AR Admin should be organized, communicative, and process driven. This position will support the customer success team and customer management assistance.

What We Offer: 

• Competitve pay commensurate on skills and experience 
• Health, dental, vision, life and supplemental insurance options
• 401(k) with match
• Paid holidays, paid time-off and birthday PTO
• Collaborative environment, growth opportunites

What You'll Do: 

• Update customer payment information across the CRM and customer billing platforms
• Generate new customer contracts and store appropriately
• Assist with new customer onboarding procedures
• Assist in calculation of variable payment charges to customers
• Support sales team in providing requested information internally and to customers, as needed
• Collaborates with the other department managers to support overall department goals and objectives
• Assists with maintaining and organizing a set of records to document transactions
• Work with the Customer Success Director to ensure payment information is obtained and applied efficiently

What You'll Bring: 

Required

• Accounts receivable experience
• Intermediate MS Excel and Word
• Strong organizational skills
• Effective oral and written communication skills
• Ability to learn and navigate various billing tools
• Ability to work well across functional responsibilities
• Microsoft Office 365 suite proficiency
• Must be authorized to work in the U.S.

Preferred

• HubSpot experience
• ChargeBee and/or Stripe experience
• Customer relations experience
• Customer account reconciliation experience

Working at Renuity

“It’s a lifestyle”, our employees say. It means working in an environment of collaboration, respect, diversity, shared values and a passion for growth. That’s why Titan Holdings, our Parent Company, was recently featured in the Financial Times 2021 list of Americas’ Fastest Growing Companies. Whether you work in the field, a distribution center, a division location, or at the Coral Gables, Florida “Home Base” location, you work with team members who embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement.

We, at Renuity strive to instill and maintain these core values, by being:

Collaborative – We get farther, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork

Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers

Principled – We do the right thing – no matter what. We go to great lengths to ensure our customers, employees and partners have a world-class experience and are treated fairly

Enthusiastic – We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners

Value-Driven – We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live a culture where everyone thinks and acts like an owner

We hope this information is helpful to you in making the right decision when choosing your next employer!

Renuity, LLC provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.