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Administrative Assistant, Parts & Service
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$36k-45k (estimate)
Full Time 2 Weeks Ago
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Republic Refrigeration is Hiring an Administrative Assistant, Parts & Service Near Montgomery, AL

Job Type

Full-time
Description
What's in it for you?
  • Mon-Fri 8am-5pm
  • Medical, Dental, Vision, HSA
  • Profit Sharing
  • 401K with match
  • Paid Time off & Holidays
  • Life, long-term and short-term disability Insurance
  • Clean and safe work environment.
The Parts & Service Admin is responsible for assisting customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints for immediate resolution.
  1. Receive and fill orders for parts.
  2. Canadian Orders - completing commercial invoices and TSF Forms
  3. Fill customer orders from stock and place orders when requested items are out of stock.
  4. Complete customer quotes in a timely manner.
  5. Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
  6. Update RRI log, as and when necessary.
  7. Communicate with customers about "past due" invoices.
  8. Request quotes, place orders, and invoice on customer portals - Danfoss, Honeywell, Howden, Ariba and Coupa.
  9. Manage shipments in USA, Mexico and Canada via UPS and Logistic companies.
  10. Advise customers on substitution or modification of parts when identical replacements are not available.
  11. Annual Stock take
  12. Monthly Reports : Job Costing Report, Respirator Log Report and Proposal Report.
  13. Annual Report : End of Year Sales
  14. Arrange Annual Fire Extinguisher Inspection.
  15. Manage phone calls and requests from Area Managers.
  16. Manage invoice "indexing" on a daily/weekly basis.
  17. Perform other duties as assigned.

Requirements
Required Skills & Abilities:
  • Proficiency in Outlook, Excel and Word
  • Effective and efficient time-management and organizational skills.
  • Excellent critical thinking, problem-solving ability, and attention to detail.
Education & Experience:
  • High school diploma or equivalent required.
  • Diploma in relevant vocational training or successfully completed related apprenticeship.
  • Three years of experience in parts and service preferred.
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 30 pounds at a time.
  • Must be able to climb ladders and stairs.
  • Frequently required to stand; walk; push; pull; reach with hands and arms; stoop; kneel; and crouch.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

07/01/2024

WEBSITE

republicrefrigeration.com

HEADQUARTERS

MONROE, NC

SIZE

50 - 100

FOUNDED

1983

CEO

JAY W KELL

REVENUE

<$5M

INDUSTRY

Specialty Trade in Construction

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About Republic Refrigeration

For 31 years Republic Refrigeration has provided superior design, installation, and maintenance solutions to food processing and distribution industries across North America. Our strong customer commitment is what sets us apart from other contractors in the industrial refrigeration market. Our goal is to provide uncompromised integrity and quality to our customers by partnering and working side by side to help them exceed their industrial refrigeration goals for productivity and cost savings.

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