Description

Do you want to work for a company that cares about you as a person, not just a number? For a company that provides outstanding leadership? For a company that offers exceptional benefits? RER Solutions, Inc., could be your new home.

RER Solutions, Inc., is accepting resumes for a Business Analyst to join our superior workforce in Washington, DC. The Business Analyst shall assist the Chief Information Officer (CIO) and OTIM staff in making IT operations more effective, efficient, and compliant with internal FHFA and external policies and procedures.

RESPONSIBILITIES

• Review, prioritize, and address substantive and complex issues impacting the planning, implementation, and evaluation of OTIM programs and services. 
• Support OTIM’s organization’s execution of policies and procedures, including the Strategic Plan goals.
• Serve as point of contact to ensure that all IT policies, processes, procedures, and initiatives are implemented appropriately and on time.
• Assist in developing and maintaining sound organization structures, improving management methods and procedures, and ensuring the effective use of resources.
• Design, plan, and research administrative issues of substantial complexity and impact. 
• Screen inquiries, establish suspense dates, and refer to appropriate offices for response/resolution. 
• Prepare technical reports of program activities and coordinate with subject matter experts, ensuring consistency, accuracy, and clarity with other documents.
• Perform a variety of miscellaneous technical, planning, and administration duties in support of the office, such as providing customer service to organizational personnel; researching, preparing, and forwarding policy memoranda that inform personnel of changes in policies and procedures; composing and preparing responses to correspondence on subjects where policy and precedence are established; preparing various correspondence, forms, and reports; and initiating and obtaining the signature of the approving authority on staff actions.
• Formulate informational strategies that promote an understanding of programs and procedures for various target audiences in alignment with the overall OCOO and CIO strategic plan.
• Review and analyze CIO program accomplishments, effectiveness, and compliance with agency rules and regulations for major reports and oversight purposes. 
• Provide objectively based information for making decisions on security operations' administrative and programmatic aspects, including communications with FHFA internal and external stakeholders.
• Responsible for formulating and communicating an information dissemination program, vision, and business plan. 
• Develop or expand communication strategies for each programmatic issue relevant to the focused audience.
• Ensure events/informational campaigns are appropriately coordinated and effectively executed with a high degree of quality.
• Develop program information and communications for staff with varied comprehension of agency programs and policies.
• Research, collect, compile, and analyze information to generate technical and management guidance for various topics, including program plans and action reports based on empirical data. 
• Develop and author communication content, such as talking points, bulletins, brochures, blog posts, feature stories, briefings, and presentations to share and inform OTIM staff on relevant program information and initiatives.
• Consult on the development and presentation of information, provide communication advice/training to staff, and review staff written work (when requested) for content, style, and presentation of information.

Requirements

• Minimum of US Citizenship required to obtain client-issued Public Trust
• 2 yrs of relevant experience in a related area
• Experience in federal IT operations
• Excellent written and oral communication skills
• Excellent attention to detail, and an understanding of fundamental business writing
• Expertise in Microsoft Office Products (i.e., Word, Excel, PowerPoint, and Outlook)

EDUCATION: Bachelor’s Degree 

COMPENSATION: Includes paid holidays, vacation, sick leave, 401k matching, life insurance, health, vision, and dental benefits.

This position is not available for Corp-to-Corp or 3rd party sourcing.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.