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PATIENT CARE SPECIALIST
$38k-50k (estimate)
Full Time | Preschool & Daycare 2 Months Ago
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ResCare Community Living is Hiring a PATIENT CARE SPECIALIST Near New York, NY

Our CompanyAmerita
OverviewCome join our closed-door specialty infusion pharmacy! Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals.
The Patient Care Specialist will serve as the Voice of Amerita and will be the primary contact for our patients, pharmacies, and medical professionals utilizing Amerita’s services. The specialist will field inbound and outbound requests such as: calls to onboard new patients, schedule refill orders, completing patient assessments, and addressing financial concerns.
Schedule: Monday - Friday 11PM to 7AM
This is a Work From Home position once training has been completed at the on-site location.
  • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
  • Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
  • 401(k) Retirement Plan with Employer Match
  • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
  • Employee Discounts
  • Tuition Reimbursement
  • Paid Time Off & Holidays
Responsibilities
  • Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests
  • Phone support- Communicates with patients and physician office staff to resolve issues, coordinate medication deliveries, collect co-payments, answer questions, triage calls to appropriate departments as needed
  • Inbound calls should be handled using first call resolution customer service practices
  • Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
  • Notifies patients/caregivers regarding coverage and payment responsibilities. Collects co-pay balances or out of pocket balances
  • Participates in management, departmental, and intra-departmental meetings, and quality improvement activities
  • Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs
Qualifications
  • High School Diploma or GED
  • Associate or Bachelor’s degree, Licensed/registered pharmacy technician or as required by state law, Previous experience in Pharmacy, Nationally Certified Pharmacy Technician desired
  • Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred
  • 2 years pharmacy experience
  • 3 years pharmacy experience preferred
  • Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
  • Specialty pharmacy operations, leadership skills desired
  • Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.
About Our Line Of BusinessAmerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visit www.ameritaiv.com . Follow us on Twitter and LinkedIn .
Additional Job Information
  • Percentage of Travel: 0-25%
Salary Range USD $20.00 - $26.25 / Hour

Job Summary

JOB TYPE

Full Time

INDUSTRY

Preschool & Daycare

SALARY

$38k-50k (estimate)

POST DATE

07/10/2024

EXPIRATION DATE

08/11/2024

WEBSITE

rescarecommunityliving.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

50 - 100

FOUNDED

2004

CEO

DEENA OMBRES

REVENUE

<$5M

INDUSTRY

Preschool & Daycare

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About ResCare Community Living

ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs.

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If you are interested in becoming a Patient Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Specialist jobs

Learning environment, research and patient care, rankings, faculty, and vision and values.

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Pursue a state-approved educational program.

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Step 3: View the best colleges and universities for Patient Care Specialist.

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