Senior Technology Trainer (R24-11)

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College is seeking a service-minded individual who is committed to performing high-quality work to fill a Senior Technology Trainer position within PDP’s Department of Computer Training Services in New York, NY. 

Description of Duties:

Under the direction of the manager or designee, the Senior Technology Trainer will provide instructor-led classroom-based and virtual classroom training on all aspects of the CONNECTIONS application to state, local district, and provider agency staff throughout the five boroughs of New York City and the surrounding area. They will also provide leadership to training teams, serving as master trainer for CONNECTIONS and supporting the development of system knowledge and platform training skills for these teams. Duties include, but are not limited to:

• Researching, evaluating, testing, and implementing training technologies.
• Assisting in the coordination of project activities, including customized training and technical assistance.
• Composing project plans and reports.
• Working closely with sponsor staff as needed to implement project deliverables.
• Perform other duties as assigned, such as assisting with computer-based training design and development and delivering training in various modalities for other applications, to meet contractual requirements.

MINIMUM QUALIFICATIONS:

1. Bachelor’s degree from a college or university accredited by USDOE, or an internationally recognized accrediting institution.
2. A minimum of three years’ experience in technology-related training or training support experience.
3. Knowledge of and experience using distance learning methods and software platforms.
4. Experience setting up and working with windows-based PCs and related training technology.
5. Demonstrated ability to handle multiple priorities and work under pressure.
6. Ability to learn new software applications in a timely fashion.
7. Excellent written and oral communication skills with demonstrated proficiency with English language grammar/usage.
8. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
9. Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
10. Variable work hours and travel throughout the five boroughs of New York City and the surrounding area (including areas that may not be served by public transportation) are required to attend meetings, gather information, test systems, or deliver training.
11. Ability to lift and transport computer equipment (laptops, PCs, monitors, etc.) up to 40 pounds.

Preferred QUALIFICATIONS:

1. Master’s degree from a college or university accredited by USDOE, or an internationally recognized accrediting organization, in a related field.
2. Experience with the NYS Child Welfare system and the CONNECTIONS application.
3. Experience delivering technology-related training for a NYS public sector application.
4. Prior supervisory or staff development experience.
5. Knowledge of and experience presenting training for staff using assistive technology.

SPECIAL NOTES: Employment is with The Research Foundation for The State University of New York, a private, nonprofit, educational corporation that administers sponsored program activity for the University at Albany. Salary is expected to be between $65,000 and $68,848. To apply, go to http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=172829. Persons interested in the above position should submit a resume, three work-related references, along with a letter of application. Applicants selected for a second interview will be asked to complete brief training and writing assignments. Review of applications will begin immediately and continue until the position is filled.

Applicants may also visit our website at www.pdp.albany.edu for more information. The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. Please see the RF Benefits Flyer for more information.

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/asr.htmAs an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.

About the Company:
Research Foundation for The State University of New York

Industry:
Education