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We are seeking a dedicated Assistant Hotel Manager to join our team. The ideal candidate will assist in overseeing daily hotel operations, ensuring exceptional guest experiences, and maximizing revenue opportunities. **Responsibilities:** - Assist the Hotel Manager in daily operational tasks and decision-making - Supervise staff members across various departments including front desk, housekeeping, and maintenance - Ensure high-quality customer service standards are maintained - Support revenue management efforts and implement strategies to optimize profitability - Conduct night audits and resolve any discrepancies - Assist with human resources functions such as training, scheduling, and performance evaluations - Handle guest inquiries, concerns, and complaints promptly and professionally - Monitor and maintain hotel facilities to ensure a safe and welcoming environment **Qualifications:** - Previous experience in hospitality management or related field - Strong customer service skills with a focus on guest satisfaction - Knowledge of hotel operations including front desk procedures, phone systems, and supervising staff - Familiarity with revenue management practices to drive profitability - Multilingual abilities are a plus - Proficiency in night audit procedures is advantageous Join our team as an Assistant Hotel Manager and be part of a dynamic environment that values excellence in service delivery and employee development.
Job Type: Full-time
Pay: From $70,000.00 per year
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Work Location: In person
Full Time
$130k-154k (estimate)
06/07/2024
06/16/2024