Make an impact in the lives of Intellectually Disabled Individuals

We have an immediate opening for a committed professional with a background in providing and assuring quality services delivered to individuals with developmental or intellectual disabilities.

Job Description

Title: Quality Assurance

Quality Assurance Responsibilities

• Conduct record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure performance expectations are met.
• Submit weekly QA reports to the Executive Director.
• Present consistent feedback to management regarding areas that need improvement.
• Ensure all calls are returned within 24 hours of calling and leaving a message.
• Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs.
• Creates, implements and monitors standard operating procedures.
• Completes scheduling for all supported living sites.
• Review all NOA’s to ensure allotted hours are being utilized.
• Monitors and reviews hour utilization.
• Completes interviews for Medicaid and Food Stamps.
• Ensures all documents are submitted to Medicaid/FSSA in a timely manner.
• Completes Disciplinary Actions
• Participates in Incident Investigations and completes reports to the Executive Director
• Completes external BDDS reports.
• Other duties as assigned

Specific Requirements

• Associates degree in Human Services, education, psychology, sociology or related field required, bachelor’s degree preferred or
• Minimum 2 years related experience.
• Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates.
• Demonstrate knowledge of computers and knowledge of data management processes.
• Demonstrate knowledge of eligibility determination processes and filing procedures.