Job Title: Accounts Receivable Manager

About Mobile Air & Power Rentals

Mobile Air provides temporary cooling, heating, dehumidification, and power solutions. Offering rental equipment such as portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, we meet HVAC rental needs nationwide. Our solutions help clients save time and money, enhance their businesses, and create memorable experiences at special events. If you have a passion for helping others, join us in a $65 billion industry dedicated to creating impactful community experiences.

Discover your purpose – work in rental!

Position Overview:

To manage and coordinate activities related to accounts receivable, invoicing/billing, re-rent purchase orders, new customer setup, cash application, rental contracts, new branch establishment, and credit memos.

Job Duties/Responsibilities:

• Supervise Rental Coordinator Supervisors to ensure consistent workflow processes across all rental regions.
• Conduct continuous improvement initiatives, set annual goals, and perform performance reviews.
• Act as the primary AR liaison for strategic accounts, including JCI, Weston, and Aggreko.
• Monitor cash receipts and ensure timely application of cash to customer accounts.
• Provide customer statements and address billing issues promptly.
• Oversee daily workflow for the Rental Coordinators, AR Team, and Cash Application team to ensure compliance with company procedures.
• Process customer credit card payments and perform remote deposits of customer checks as needed.
• Research and resolve customer credit card chargebacks efficiently.
• Prepare and present accounts receivable analytical reports, including daily cash receipts.
• Manage order entry and invoicing processes to ensure contracts are entered accurately and on time, with proper documentation.
• Utilize system reporting to enhance contract management and invoicing efficiency. Continuously review extension reports, AR aging, and other analyses to identify process failures.
• Assist the Finance team with reporting and documentation for audits, compliance, and budgeting/forecasting needs.
• Provide support with daily customer credit activities.
• Collaborate with the Credit Team on new customer setups.
• Track and facilitate customer refunds, write-offs, and stale balances.
• Review and verify sales tax exemptions for accuracy, uploading them to the appropriate tax site.
• Issue and track sales tax credit and debit memos.
• Support the Accounting Manager with accounts receivable and bank reconciliation tasks.
• Complete other projects and tasks as assigned by management.

Supervises:

• Direct management of the Accounts Receivable (AR) and Cash Application teams.
• Indirect oversight of the Rental Coordinator Supervisors.
• Regular interaction with Regional Staff, including General Managers, Sales Managers, Service Managers, Technical Sales Representatives, Inside Sales Representatives, Branch Service Managers, Accounting, Credit and Collections personnel, and customers.

Requirements:

• Bachelor’s degree in a business-related field with 3-5 years of relevant experience; or an Associate's degree with 10 years of experience in order entry/accounts receivable positions.
• Comprehensive understanding of accounts receivable policies and procedures, especially within the Rental Coordinator Team (order entry, billing).
• Proficiency in ERP systems and MS Office Suite or similar software.
• Ability to work accurately and independently.
• Excellent multitasking skills with the ability to handle a diverse range of projects, tasks, and issues with professionalism and persistence.
• Travel estimated at 10%.
• Proficient in the following applications:
  1. Advanced Microsoft Word, Excel, and PowerPoint
  2. ERP software (e.g., INFOR, SAP, Oracle), especially in Invoicing, Customer, AR, and Cash modules/tables
  3. Internet business application usage.
• Strong analytical and problem-solving skills.
• Excellent communication skills via phone, email, and in-person interactions.
• Willingness to work additional hours during peak seasons or as required by management.
• Valid driver’s license with reliable form of transportation.
• Ability to successfully pass pre-employment background and drug screenings.

Benefits:

• Competitive pay
• Quarterly bonus opportunities
• Health, Vision, and Dental Insurance
• Life Insurance
• 401k with company match
• Paid time off (vacation, sick days, holidays)
• Career development
• Employee discount programs

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