Summary Statement:

The Security Officer will take pride in serving as a brand ambassador. This role may patrol, stand a static post, respond to potential emergency situations, medical incidents, disturbances, or requests for assistance. This role will ensure the safety and experience of guests, team members and vendors while providing a world-renowned customer service.

Primary Job Duties: Includes, but is not limited to:

• Understand the importance of service in a world class resort while maintaining the awareness of safety & security.
• Follow company brand standards for Guest Service.
• Act as a first responder during emergency situations, medical incidents, disturbances or requests for assistance.
• Drive/operate company vehicles as required.
• Perform basic first aid, CPR or AED application.
• Successfully complete an annual physical agility test.
• Maintain a working knowledge of the facility and special events on property, and other venues in order to advise guests and fellow employees of same, whenever possible.
• Assist with drops and fills on the casino floor.
• Interact with guests and team members in a positive, professional manner.
• Gather pertinent information regarding security related incidents involving guests, employees and/or the facility.
• Prepare and present voluntary statements and incident reports.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends, and holidays.
• At least six months' customer service experience.
• Ability to successfully complete a physical agility test pre-hire and post-hire (annually).
• Ability to successfully pass the internal security officer training academy training.
• Ability to successfully pass repulse spray training.
• Ability to successfully pass baton training.
• Ability to successfully attend and pass all recurring mandatory legal, defensive tactics, handcuffing techniques, first aid, and CPR/AED.
• Ability to participate in all evacuations procedures to aid guests and employees during an emergency.
• Ability to operate assigned equipment.
• Working knowledge of Microsoft Office.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• At least 21 years of age.

Preferred:

• Experience 1-3 years in field or equivalent
• Previous Security, Law Enforcement or Military experience.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• High School Diploma/ General Education Diploma.

Preferred:

• Experience 1-3 years in field or equivalent.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Position required licenses:
  • Alcohol Awareness Card
  • Nevada Gaming Registration