Job Description

The Surveillance Technician II is responsible for the maintenance, repair, installation, and troubleshooting of all VMS systems/equipment including but not limited to: IP cameras, monitors, alarms, CCTV switches, digital encoders, servers, raids, network switches, DVRs, wiring, and Security Access Controls. The Surveillance Technician II reports to the Technical Surveillance Manager with whom an open accurate and reliable line of communication is to be maintained.

Job Duties

• Keep site maps, maintenance records and surveillance layouts up to date.
• Ensure surveillance equipment meets Resort World standards and meets or exceeds New York State Gaming Commissions requirements.
• Document and maintain detailed record relating to all scheduling, service coordination, repairs, installations, removal of surveillance equipment and preventative maintenance.
• Provide 24-hour emergency response to perform or facilitate emergency equipment repairs.
• Develop and conduct training of Surveillance staff on the use of technical surveillance equipment.
• Provide technical assistance to other departments to install covert video and audio surveillance equipment.
• Catalog and inventory all surveillance technical equipment.

Job Requirements

Candidate must be certified in network administration (Networking Degree or CCNA/CCNP certifications) and have at least five years of experience in a networking environment. Must be able to design and maintain LANs, WANS, VLANs, QOS, DNS, DHCP, firewalls core switching and routing. Previous experience in Surveillance and Security Access Control hardware/software configurations preferred.

Candidate should have excellent vision and the ability to distinguish colors, shapes, and size differences. Candidate should be able to stand and perform observer duties when needed to maintain the minimum staff requirements per NYSGC Regulations.

Must have ability to communicate in English both orally and written.

Work/Educational Experience

• Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations.
• Five (5) years of experience in the installation, maintenance and repair of technical surveillance equipment.
• Knowledge of working with CCTV systems to include cameras, monitors and recording devices.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)