5 Product Quality Engineer (Onsite) Jobs in Bloomington, MN
ReSound is Hiring a Product Quality Engineer (Onsite) Near Bloomington, MN
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Use hands-on troubleshooting techniques, test systems and tools, data-driven insights, and structured problem-solving methods to understand and verify reported symptoms, trends, issues, and alleged product deficiencies.
- Support new product launches by leading specialized quality monitoring activities. This includes coordination and routing of relevant returns, symptom reproduction and investigations into product issues and alleged defects, understanding failure modes, and the collection and compilation of related device data, including tracking of effectivity of improvements.
- Solve customer problems by working across functions including Sales, Ops, R&D, Global Quality, and NA customer-facing teams to understand, investigate and resolve customer complaint issues.
- Identify product quality improvements and support/drive discussions and actions in cooperation with Ops and R&D.
- Lead and/or assist in implementation of new tools, methods and processes to aid in device and system level troubleshooting, symptom reproduction and case investigations.
- Troubleshoot technical problems at a system level across hardware, software, and system accessories/components and provide structured insight to drive product and customer quality improvements.
- Manage and update complaint cases in Salesforce.com and utilize GN Hearing’s ERP system and other available systems and tools to support customer complaint investigations and product returns.
- Work with BLM ops teams to secure product routing for devices in support of investigations, Hypercare, non-local requests and other relevant needs.
- Assist in In-market Quality related document updates in compliance with change control process.
- Customer focused, passionate & purpose driven
- Strong critical thinking and problem-solving skills
- Analytical and pragmatic with a strong ability to identify and drive quality improvements through data driven and fact-based approaches.
- Excellent oral and written communication skills, interpersonal skills, and stakeholder management skills
- Ability to work well and engage with others in a team environment, as well as independently
- Self-driven, curious minded, goes beyond expectations and has a “can do” attitude and entrepreneurial spirit.
- Ability to work as needed under high pressure and tight deadlines, excellent time management skills
- Highly organized and results driven
Preferred Experience:
- 1-2 years experience, working with medical electronics products or consumer electronics products and technologies
- Experience working within the Complaints, NCR, and CAPA Quality systems
- Experience working in a regulated environment (ISO 13485:2016, ISO 9001, FDA QSR) Data analysis experience
Reports to Title: Head of In-Market Quality
Primary Work Location: Bloomington, MN (Onsite)
Job Code/Classification: Exempt
Revision Date: May 2024
Working Environment: Manufacturing facility and office environment
Physical Demands: Sitting, standing, lifting, bending, reaching, no more than 20 lbs.
Position Type and Expected Hours of Work: Full-time position Monday-Friday
About UsAt ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.
What We OfferAs a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members
E-VerifyGN Hearing / ReSound participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.
Disability AccommodationIf you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Job Summary
Full Time
$82k-99k (estimate)
05/27/2024
07/17/2024
resoundonline.org
Colorado Springs, CO
<25
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The job skills required for Product Quality Engineer (Onsite) include Problem Solving, ISO, Product Quality, Written Communication, Troubleshooting, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Quality Engineer (Onsite). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Quality Engineer (Onsite). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Quality Engineer (Onsite) positions, which can be used as a reference in future career path planning. As a Product Quality Engineer (Onsite), it can be promoted into senior positions as a Quality Assurance Engineer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Quality Engineer (Onsite). You can explore the career advancement for a Product Quality Engineer (Onsite) below and select your interested title to get hiring information.
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