In the Principal Program Manager role at Resource Innovations, you will have the exciting opportunity to join our team in Chicago, IL. As a vital member of our dynamic environment, you will be responsible for leading and overseeing a team of program managers, outreach and operations staff to drive large-scale energy efficiency programs. This position will require a high level of visibility both internally and externally as you develop trusted relationships with clients, industry stakeholders, and program contacts. Your responsibilities will include leading C&I specific work within the program implementation functional spaces, which encompasses outreach and project management initiatives.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal and providing accurate forecasting both internally and to clients.
• Delivers successful large-budget energy efficiency programs to utility clients per contract terms and budgets.
• Identifies, defines, quantifies, tracks, and drives program deliverables to be submitted accurately and on time.
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
• Analyzes market and contractor participation data, including geographic analysis and opportunity assessments.
• Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.
• Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
• Interfaces with key internal departments such as IT, Marketing, Finance, and HR to develop efficiencies to meet program needs.
• Other duties as assigned.