Overview

Every Sticker Has a Story. StickerGiant is an eCommerce business that provides custom stickers and labels to enable our customers to tell their story. Our mission is to offer the fastest delivery, excellent customer service, and the highest quality product within the industry. We are guided by our values: Customer Focus, Growth Mindset, Trust, and Accountability. We value and embrace the diversity of identities, experiences, thoughts, needs, and approaches. We communicate frequently and transparently, which allows our employees to see, experience, and take ownership of our shared success together.

The Manufacturing Supervisor coordinates all manufacturing floor activities, ensuring all operations run smoothly and efficiently throughout your assigned shift. You will help organize and oversee the talented team of leads, operators and other floor associates to achieve the most optimal departmental workflow. You will advise floor leads on best practices, daily workflow organization, and the overall success rate of work output day-to-day. You are committed to upholding all StickerGiant values, policies and procedures. You are quick to respond when your direct reports are misaligned with company goals, policies and values. You are passionate about process improvements, increasing efficiencies while also growing and recognizing individual team members. You are the eyes and ears of the team and you remain committed to removing obstacles to drive great team performance.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead and oversee all manufacturing department floor operators and associates
• Coordinate team shift schedules and all daily workflow
• Lead daily area specific stand-ups (Tool Box Meetings)
• Participate in Safety Team meetings
• Oversee quality standards and overall quality process for all products and people processes
• Maintain a high degree of visibility, access and open communication with all team members
• Prioritize important issues and collaborate with department leadership on solutions related to internal workflows, processes, product quality and personnel
• Support the development of each team member through training, coaching and mentoring
• Listen, reflect, and respond to team member issues in a timely, forthright and thoughtful manner
• Keep timely and detailed documentation for all Giants such as performance management, career planning, processes, etc.
• Assist in the hiring and onboarding of new Giants, including contract employees
• Ensure compliance with safety and professional standards throughout the SG campus
• Consistently evaluate all operation stations to ensure optimum efficiency
• Maintain visibility of communication between employees and all levels of leadership; ensure procedures and policies are understood and followed
• Set daily/weekly/monthly goals and objectives and communicate them with all Giants
• Organize workflow by assigning responsibilities and preparing schedules
• Ensure the scheduling of regular maintenance has been completed
• Verify all Giant work output according to QA/QC specifications and other process documents
• Identify issues in efficiency and suggest improvements, monitoring progress closely
• Oversee training of new employees on how to safely use machinery and follow procedures
• Enforce strict safety guidelines and company standards
• Other duties as assigned

Qualifications

KNOWLEDGE, SKILLS, AND ABILITY

• Innate ability to build great relationships and embrace people leadership
• Dynamic communication skills, written and verbal
• Critical thinking - ability to problem-solve using empirical/data-driven approaches
• Proficient with mechanical operation, manufacturing processes and procedures
• Superb attention to detail, product quality and safety procedures
• Ability to multi-task in a fast paced environment (24 hour turnaround on product)
• Computer knowledge and skills (Microsoft Teams, Word, Excel)
• Experience with Lean manufacturing or lean manufacturing tools and principles
• Six Sigma Certification preferred

EDUCATION AND FORMAL TRAINING

• Completion of High School education or equivalent
• 3 years of experience in a manufacturing environment
• 2 years of direct team/people leadership experience
• OSHA 10 certified (required), OSHA 30 (preferred)

PHYSICAL REQUIREMENTS

• Duties require standing (except breaks and lunch) throughout working shift for 8 to 12 hours
• Able to use a computer, keyboard, phone
• Able to lift 10 lbs. continuously and occasionally lift and/or move up to 45 lbs
• Able to lift up to and above 50 lbs with machine assistance
• Frequent walking, grasping, gripping, and fine hand manipulation
• Visual acuity at short distances - able to detect variances in orders and cut marks
• Occasional climbing, stooping, bending and overhead reaching

POSITION SCHEDULE DETAILS

• Pay Range: $65K - $75K
• Full-time, exempt position
• Monday – Friday
• 3:00 PM – 11:30 PM
• 100% on-site position (no hybrid work available)

We care a great deal about creating an environment where all Giants can bring their whole selves to work and to provide all candidates with an equitable, inclusive and accessible recruitment process in alignment with our values. At StickerGiant, we provide Equal Employment Opportunity (EEO) to all persons regardless of age, race, national origin, citizenship status, political opinion, social group, ethnic origin, marital status, union affiliation, union sympathy, physical or mental disability, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all conditions of employment including recruitment, hiring, promotion, termination, leaves of absence, compensation, and training. If you prefer accommodation during the recruiting process, or you have feedback about your candidate experience at StickerGiant, please contact the People Culture team.