Overview

Resource Label Group, LLC is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With 27 locations across the U.S. and Canada, Resource Label Group provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require.

We are seeking an accomplished Regional Quality Manager to drive our quality assurance and compliance initiatives across multiple sites within our growing pharmaceutical packaging and printing solutions business vertical. As the Regional Quality Manager, you will lead a team of quality professionals and collaborate closely with cross-functional teams to drive standardization initiatives and elevate our quality management systems across the designated geographical area, currently consisting of 4 locations across NC, NJ, and CA.

This position reports to the President of the pharmaceutical business vertical.

Responsibilities

• Develop and implement standardized quality control systems, procedures, and policies to ensure consistent quality standards across all sites.
• Lead the site-level quality teams to implement uniform processes, practices, and documentation.
• Lead efforts to ensure all sites adhere to local regulations and industry standards for pharmaceutical packaging and printing.
• Oversee all audit processes, ensuring consistent application of quality standards and successful audit outcomes across all sites.
• Serve as the key liaison for auditors during inspections to facilitate successful outcomes.
• Lead, mentor, and empower a team of quality professionals while fostering a collaborative team environment that encourages knowledge sharing and continuous improvement.
• Collect and analyze data across sites to derive trends, root causes, and improvement opportunities. Partner with cross-functional teams to proactively address any findings.
• Develop and implement comprehensive training programs to ensure understanding of standardized quality practices and compliance expectations across all sites.
• Partner with procurement teams to evaluate and enhance the quality performance of suppliers and vendors across sites.
• Serve as a point of escalation for customer inquiries related to quality assurance and compliance across all sites.

Qualifications

• Bachelor's degree in Business, Quality Management, Engineering or relevant field.
• Minimum of 7 years of quality management experience within the printing, packaging or pharmaceutical industries.
• Expertise in ISO 9001 (Quality Management Systems) and ISO 15378 (Primary Packaging Materials for Medicinal Products) standards.
• Prior experience managing direct reports and leading teams to drive quality improvements and standardization efforts, preferably across multiple sites.
• Understanding of pharmaceutical industry regulations, including cGMP, FDA, and international quality standards.
• Strong analytical skills with the ability to analyze data, identify trends, and implement effective solutions.
• Excellent communication and interpersonal skills to lead and collaborate with cross-functional teams, direct reports, and stakeholders.
• Proficiency in quality management systems, data analysis tools, and software applications.
• Relevant certifications such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA) are advantageous.
• Willingness to regularly travel within the designated region.

If you are an accomplished and detail-oriented quality leader with a passion for driving quality excellence, we encourage you to apply. Join us in shaping a culture of quality excellence and lead our motivated quality team toward continued success as a trusted provider of high-quality pharmaceutical packaging solutions!