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76 Verizon Customer Service Representative Jobs in Cincinnati, OH

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Verizon Customer Service Representative
Response, Inc. Cincinnati, OH
$36k-46k (estimate)
Full Time | Business Services 3 Months Ago
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Response, Inc. is Hiring a Verizon Customer Service Representative Near Cincinnati, OH

Response Inc. is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.
We are looking for a self-starter entry-level Verizon Customer Service Representative to assist with our firm's strategic and productive marketing and sales campaigns. Our next entry-level Verizon Customer Service Representative will be responsible for adequately executing our marketing and sales directives and being the brand’s face and voice. In addition, we expect our new and energetic entry-level Verizon Customer Service Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.
Our entry-level Verizon Customer Service Representative Will Be Responsible for:
  • Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
  • Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
  • Communicate the features and benefits of specific products/services based on individualized needs
  • Overturn objections as necessary throughout the sales process and answer questions as they arise
  • Respond in a prompt, effective, and professional manner to all account inquiries
  • Attend regular product training sessions with other CSR team-mates and upper-level management
Desired Skills for Success For Our Next entry-level Verizon Customer Service Representative:
  • A High School Diploma or equivalent is required
  • 1-2 years of experience in a customer service or sales role is highly recommended
  • Excellent communication skills, both verbal and nonverbal
  • A tenacity and desire for growth and knowledge
  • A driven mindset with impeccable time management skills and a superior work ethic
  • Positive and professional demeanor while working with other CSRs and customers
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$36k-46k (estimate)

POST DATE

03/16/2024

EXPIRATION DATE

07/06/2024

WEBSITE

responsegroupinc.com

HEADQUARTERS

COVINGTON, LA

SIZE

25 - 50

FOUNDED

2003

TYPE

Private

CEO

JIMMY EMMONS

REVENUE

<$5M

INDUSTRY

Business Services

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The following is the career advancement route for Verizon Customer Service Representative positions, which can be used as a reference in future career path planning. As a Verizon Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Verizon Customer Service Representative. You can explore the career advancement for a Verizon Customer Service Representative below and select your interested title to get hiring information.

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