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Founded in 2007, Rethink Ed, a division of Rethink First, is an educational technology company headquartered in New York City that is transforming the way teachers and students learn, grow, develop, and succeed in school and in life.
Rethink Ed helps school districts end the struggle to create healthy, positive cultures of learning to bring out the best in administrators, teachers, students, and parents.
With evidence-based learning solutions, technology-based tools and resources, and on-demand video instruction created by a team of educational and clinical experts, Rethink Ed’s four platforms (social and emotional learning for all learners;
training and professional development for all staff; step-by-step behavior interventions; and educator- empowering skills curriculum) are changing the world one student, one teacher, one classroom at a time.
The Professional Services Coordinator (PSC) will work with multiple school districts to support the implementation process and fidelity of successful platform implementation and customer satisfaction.
Reports to : Professional Services Manager (PSM) or Director of Educational Partnerships (DEP)
Duties and Responsibilities :
Professional Development
Create and delivery engaging and effective professional development sessions (may be delivered virtually or in-person, as well as individual, small and large group training).
Ensure rapport and relationship building is built into every interaction with district partners.
This can include tasks such as creating materials to support specific district training needs, gathering data to create progress reports, and sending monthly check ins with district partners as designated by PSM / DEP.
Knowledge and Expertise
Customer Management and Engagement
Professional Behavior, Communication & Time Management
Employees are expected to dress in a manner appropriate to their working environment and tasks. When working directly with customers (virtually or in person) employees are expected to wear business casual or business professional attire (definitions included below).
Employees should abstain from wearing the following when working directly with customers : Sheer clothing, significantly low cut or revealing clothing, sleeveless tops, ripped or torn, clothing, workout / gym clothes, ball caps, clothing with offensive messages.
Steps include the use of locked file cabinets and desks, regular password maintenance, and any other measures appropriate for the job and the environment.
Company Support
Qualifications
Required :
Preferred :
Location : Remote opportunities are available to candidates who reside in the Mid-Atlantic region of the United States.
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.
We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.
Accommodations are available for applicants with disabilities.
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remote
Last updated : 2024-06-28
Full Time
$34k-42k (estimate)
06/29/2024
07/03/2024
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