You haven't searched anything yet.
https://retinalosangeles.com/wp-content/uploads/2023/02/RLA-Front-Office-Receptionist.pdf
Full Job Description
Overview
How can we make your day? At Retina Los Angeles, our goal is to provide world-class eye care and exceptional customer service to our patients. We believe that teamwork is very important and that when we work together, we can achieve amazing things. We are looking for team players with a strong work ethic and positive attitude – these attributes are more important to us than experience. We encourage and support an environment of teaching and growth for our staff. We invest in creating a positive work environment, where you might follow your career goals and grow, so that together we can take exceptional care of our patients.
Responsibilities
Located in sunny Los Angeles, our physicians are leaders in patient care, education, and research. We provide the highest quality eye care to a diverse group of patients, from premature infants to children to adults of all ages. Our physicians are Ophthalmologists (eye doctors) with subspecialty training in Retina.
The Retina is the back part of the eye. Like the film of a camera, it is the final place where light (or an image) is processed before traveling to the vision center of the brain. We take care of patients with a wide array of vitreoretinal conditions, and we enjoy teaching our patients and our staff about the cause and treatment of these conditions, using the latest research and highest quality, cutting-edge diagnostic imaging equipment.
You will contribute as an essential member of our team-first approach to collaborative medicine. You will benefit by learning in an environment where empathy and education are fostered and supported. We all work together to prevent health care errors and strongly emphasize patient safety and high-quality care. Team members are encouraged to communicate and to work together to support quality improvement.
Our mission is to restore and protect our patients’ vision. We feel it is very rewarding to work on a team where we strive to prevent blindness and take care of others.
Our Front Office team is the first point of contact for welcoming our patients to our practice. Having a positive, welcoming, and team-first attitude is highly important. This position performs Front Office duties, including and not limited to those described below.
Principal Responsibilities:
Welcomes patients, as they enter the practice, in a warm and friendly manner.
• Coordinates clinic schedules.
• Checks in and checks out patients.
• Collects copays and previous balances from patients in a non-judgmental manner.
• Verifies insurance benefits, including HMO and PPO.
• Obtains and verifies prior authorizations from insurances, including for the drugs used during intravitreal (intraocular) injections.
• Warmly and efficiently answers busy phone call volume.
• Follows our practice-recommended communication guidelines.
• Remains calm and friendly if waiting room or phones become busy.
• Facilitates efficient clinic flow.
• Schedules patient appointments and follow up.
• Assists with preliminary chart preparation.
• A high level of professionalism and trustworthiness are expected.
• Performs all other duties as assigned, which may include assisting in other departments within Retina Los Angeles.
Full Time
$46k-57k (estimate)
06/27/2024
07/13/2024
The following is the career advancement route for Medical Front Office Receptionist positions, which can be used as a reference in future career path planning. As a Medical Front Office Receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Front Office Receptionist. You can explore the career advancement for a Medical Front Office Receptionist below and select your interested title to get hiring information.
If you are interested in becoming a Medical Front Office Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Medical Front Office Receptionist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Medical Front Office Receptionist job description and responsibilities
Organized and efficient, they also oversee and execute everyday administrative tasks to ensure that the medical office runs smoothly and successfully.
05/05/2022: Manchester, NH
Becoming an office manager, personal assistant, medical practice manager, or medical secretary are the typical next steps for a receptionist.
03/07/2022: Sioux Falls, SD
A good receptionist brings tremendous value to any type of organisation and a medical receptionist allows doctors and nurses to concentrate on what they do best, treating people.
03/15/2022: Poughkeepsie, NY
Answer phone calls, emails, and in-person inquiries
04/24/2022: Fort Smith, AR
Medical receptionists are professionals who are responsible for coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility.
02/22/2022: Charlotte, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Medical Front Office Receptionist jobs
Medical receptionists need to be adaptable to new technology.
04/19/2022: Saginaw, MI
Specifically, employers look for medical receptionists who know how to work with scheduling software and patient charting software.
04/19/2022: Utica, NY
Using an array of visual examples, the facilitator will help participants discover both obvious and subtle signals front-desk employees give before saying a single word when encountering others.
03/11/2022: Boulder, CO
These medical support professionals handle any number of administrative tasks throughout the day.
05/02/2022: Akron, OH
Many medical offices and healthcare facilities require medical office assistant certification at the graduate level.
03/15/2022: Wichita, KS
Step 3: View the best colleges and universities for Medical Front Office Receptionist.