5 Experienced Healthcare Customer Service Representative Jobs in Marshfield, WI
RevCycle is Hiring an Experienced Healthcare Customer Service Representative Near Marshfield, WI
What You Will Do As a Customer Service RepresentativeThis position will WORK FROM HOME or in the Marshfield, WI office. Following training you will spend your days communicating directly with patients to assist them with outstanding medical bill balances. This position is responsible for a handling billing and insurance questions and concerns with the goal of discussing payment options and taking payments.
In This Role You
- Will make outbound calls and take inbound calls from patients to resolve balances on accounts with a status that may be aging but has not been sent for collections.
- Will work within multiple computer applications and databases.
- Review financial information and recommend payment options and/or assistance programs in accordance with client guidelines.
- A passion and commitment to high quality customer service
- Excellent phone-based communication skills
- One year minimum experience in billing with Cerner Soarian
- Familiarity with Finvi Artiva is preferred
- Familiarity with medical coding (i.e. CPT) is required
- One year Medical Insurance Billing experience (or equivalent) is required
- Prior Supervisory experience is welcome in this growing company
- Prior work experience in a call center or healthcare customer service setting is required
- An ability to multitask and have basic office professional computer skills using Microsoft suite (Outlook and Teams), data entry, video conferencing is required.
- Work from Home (must reside in WI, AR, GA)
- A competitive hourly wage based on experience
- A set schedule with no late nights or weekends, Mon.-Fri. 8:00am-5:00pm CST (9:00am-6:00pm EST). After training one day a week is scheduled/set for 8:30am-5:30pm CST (9:30-6:30 EST) and the other days remain 8:00am-5:00pm CST.
Job Summary
Full Time
$34k-42k (estimate)
12/14/2023
07/19/2024
revcplus.com
Overland Park, KS
50 - 100
Related Companies
The job skills required for Experienced Healthcare Customer Service Representative include Customer Service, Call Center, Communication Skills, Billing, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be an Experienced Healthcare Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Experienced Healthcare Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Experienced Healthcare Customer Service Representative positions, which can be used as a reference in future career path planning. As an Experienced Healthcare Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Experienced Healthcare Customer Service Representative. You can explore the career advancement for an Experienced Healthcare Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Healthcare Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Healthcare Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Healthcare Customer Service Representative job description and responsibilities
There are many traditional tasks handled by Healthcare Customer Service Representative, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Health care customer service representatives are tasked with providing medical customers with excellent customer support.
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The healthcare customer service representative provides end-to-end customer support to customers seeking medical advice.
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Healthcare Customer Service Representatives typically use a telephone, computer, and other office equipment.
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Proficiently and professionally responding to customer questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Healthcare Customer Service Representative jobs
Most customer service positions require a high school diploma and familiarity with computers.
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Consider a professional certification.
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Previous customer service, medical, or retail experience can be helpful, but companies also train employees that are new to the field.
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Review the skills and techniques needed to be a successful customer service representative.
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Previous customer service and healthcare receivables experience preferred if you're eyeing for this position.
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Step 3: View the best colleges and universities for Healthcare Customer Service Representative.
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