REVISE is Hiring a HVAC Install Lead - South Division Near Raynham, MA
Summary/ObjectiveWork with the Director of Field Operations and the Install Operations Manager on overseeing the daily operations of HVAC Install & Service Technicians who maintain, repair, service, and install heating, ventilating and air conditioning (HVAC), boiler/hydronics, ventilation, air conditioning (AC) systems and related equipment. This position requires someone with excellent management, customer service skills, organization, and problem-solving abilities. This position is largely field based. Essential Functions-Revise South Division
Is the point of contact for all day-to-day issues and questions by HVAC Technicians in the field
Communicates directly with customers as needed to resolve customer issues
Performs quality control visits on in order to increase performance of HVAC Technicians in the field
Trains and develops employees, ensuring adherence to company policies, compliance regulations and occupational safety requirements
Responsible for overall work quality, overall customer experience, and monthly revenue targets
Monitors and evaluates performance of all field staff and is responsible for developing actions plans and documented discussions
Works directly with Logistics team on all scheduling, cancellations, and job scope issues
Ensures all paperwork issues are resolved timely
Responds to phone calls, emails and text messages in a timely manner
Must be available to work after hours as needed
Accountable For
Timely completion and accuracy of all work
Work closely and harmoniously with other employees
Adherence to contractual requirements, safety and health regulations, and company policies
Job Requirements
Knowledge and experience in HVAC system maintenance, installation, and repair
Outstanding technical knowledge, excellent people skills and focus on superior customer service
Team player with excellent written and verbal communication skills
3 years’ experience managing people
5 years’ experience with HVAC is required
science
Valid Massachusetts Driver’s License
Physical Demands
May perform work both indoors and outdoors as needed
May be exposed to inclement weather conditions and other work conditions including excessive heat, cold, wind, snow, and storms
Requires extensive standing, walking, kneeling, and bending
May be periodically required to lift items in excess of 25 lbs
Frequently exposed to noise, dust, dirt, and other related hazards
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Revise is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. By submitting your résumé for this position, you understand and agree that Revise may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.